topic Cannot add Nest Learning Thermostat to Google Home App in Nest Thermostats

Cannot add Nest Learning Thermostat to Google Home App

skhan1 — Sun, 23 Oct 2022 13:13:24 GMT

I cannot add Nest Learning Thermostat to the Google Home App.

When I try to add it, I get the following message after scanning the QR code on the thermostat

Unable to start device pairing. Configuration not available

Can anyone help.

Re: Cannot add Nest Learning Thermostat to Google Home App

Sidermouse — Sun, 23 Oct 2022 13:44:27 GMT

I also am running into difficulties, mine has no qr symbol or activation code.

Re: Cannot add Nest Learning Thermostat to Google Home App

Kier — Sun, 23 Oct 2022 14:21:01 GMT

You can setup using the Nest App rather than Google Home without having to scan the QR code. The device setup on the thermostat will give you a pairing code for the Nest App.

Re: Cannot add Nest Learning Thermostat to Google Home App

Sidermouse — Sun, 23 Oct 2022 22:58:27 GMT

I found that out after I posted, I am looking for a way to have the controls all in one place though.

Re: Cannot add Nest Learning Thermostat to Google Home App

skhan1 — Wed, 26 Oct 2022 09:34:42 GMT

I just found out that the NEST LEARNING THERMOSTST cannot be installed from the GOOGLE HOME APP and can only installed using the NEST APP. Initially after installing with the NEST APP it was not showing up in the GOOGLE HOME APP and thus I could not connect it to ALEXA.
I dont know what I did, but it suddenly showed up in GOOGLE HOME APP and now I have enable partner connections for Alexa.
Thanks

Re: Cannot add Nest Learning Thermostat to Google Home App

Jake — Mon, 31 Oct 2022 19:41:21 GMT

Hey there,

Sorry for the late reply, and to hear about the trouble. I wanted to follow up and see if I could be of any help. If you are still having trouble adding your device to the app. I would recommend following the link here for more details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Cannot add Nest Learning Thermostat to Google Home App

Jake — Thu, 03 Nov 2022 16:50:36 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Cannot add Nest Learning Thermostat to Google Home App

Sidermouse — Thu, 03 Nov 2022 16:54:01 GMT

Sorry for not replying earlier, tes this forum was able to help me figure it out.

Re: Cannot add Nest Learning Thermostat to Google Home App

Jake — Thu, 03 Nov 2022 18:59:34 GMT

Hey Sidermouse,

I am glad to hear you were able to get the help that you needed. With that being the case, I am going to be locking the thread soon.

Best regards,

Jake

Re: Cannot add Nest Learning Thermostat to Google Home App

Jake — Fri, 04 Nov 2022 16:24:24 GMT

Hey Sidermouse,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake