topic Re: Thermostat E Home start up error in Nest Thermostats https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266190#M54163 <P>I have the app as we already have another nest&nbsp;</P> Sun, 23 Oct 2022 13:15:41 GMT Alex2022 2022-10-23T13:15:41Z Thermostat E Home start up error https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266138#M54144 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/15881iD56CE41345043CC7/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P><P>I have a brand new thermostat e but I can’t get passed this Home Screen error&nbsp;</P> Sun, 23 Oct 2022 09:40:45 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266138#M54144 Alex2022 2022-10-23T09:40:45Z Re: Thermostat E Home start up error https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266164#M54154 <P>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/244073">@Alex2022</a>&nbsp;</P> <P>Does you Nest app on your phone is able to see the device? Could you place it closer to the heat link to see if this helps? <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Sun, 23 Oct 2022 11:59:29 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266164#M54154 RXShorty 2022-10-23T11:59:29Z Re: Thermostat E Home start up error https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266167#M54155 <P>Hi&nbsp;<a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/244073">@Alex2022</a>&nbsp;- Maybe that symbol means you need to download the Google Home app in order to do the next part of the setup process.&nbsp;</P> <P>Hope this helps, let us know!</P> Sun, 23 Oct 2022 12:20:10 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266167#M54155 MrVacca 2022-10-23T12:20:10Z Re: Thermostat E Home start up error https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266189#M54162 <P>No when I go through the setup it doesn’t find the device&nbsp;</P> Sun, 23 Oct 2022 13:15:12 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266189#M54162 Alex2022 2022-10-23T13:15:12Z Re: Thermostat E Home start up error https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266190#M54163 <P>I have the app as we already have another nest&nbsp;</P> Sun, 23 Oct 2022 13:15:41 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-E-Home-start-up-error/m-p/266190#M54163 Alex2022 2022-10-23T13:15:41Z