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    <title>topic New install issue in Nest Thermostats</title>
    <link>https://www.googlenestcommunity.com/t5/Nest-Thermostats/New-install-issue/m-p/275029#M56159</link>
    <description>&lt;P&gt;New installation of 2nd gen learning Thermostat and heat link problem.&lt;/P&gt;&lt;P&gt;All Equipment appears to be operating OK but boiler is not firing.&lt;/P&gt;&lt;P&gt;Thermostat makes the heat link audibly click and the green flashing light appears to signal that the unit is calling for heat - unfortunately the boiler isn't firing.&lt;/P&gt;&lt;P&gt;For the install to the boiler I utilised the common and call for heat (2 &amp;amp; 3) on the heat link - At the boiler I disconnected the link wire between ports 1 &amp;amp; 2 and connected port 2 (Heat link) to port 2 (boiler - switched live in) then port 3 (Heat link) to port 1 (boiler - 230v live out).&lt;/P&gt;&lt;P&gt;As this failed, I've disconnected the heat link - reinserted the jumper between ports 1 &amp;amp; 2 of the boiler, then reconnected to the existing/old wireless thermostat which is now back up and working.&lt;/P&gt;&lt;P&gt;Is this likely to be a compatability problem or a fault (if I were a betting man I'd say the issue lies with the heat link)&lt;/P&gt;&lt;P&gt;Thanks.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-unicode-emoji" title=":thumbs_up:"&gt;👍&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Resolved.&lt;/P&gt;&lt;P&gt;Long story short - Brand new unit supplied without instructions.&lt;/P&gt;&lt;P&gt;Boiler has bolt on reciever unit connected via WiFi to external Thermostat/clock.&lt;/P&gt;&lt;P&gt;Power to bolt on unit should be capped off and black to black wires connected together that previously fed that unit.&lt;/P&gt;&lt;P&gt;I've yet to put this into place but see that it worked for someone else.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 03 Nov 2022 20:04:19 GMT</pubDate>
    <dc:creator>Stevesteve</dc:creator>
    <dc:date>2022-11-03T20:04:19Z</dc:date>
    <item>
      <title>New install issue</title>
      <link>https://www.googlenestcommunity.com/t5/Nest-Thermostats/New-install-issue/m-p/275029#M56159</link>
      <description>&lt;P&gt;New installation of 2nd gen learning Thermostat and heat link problem.&lt;/P&gt;&lt;P&gt;All Equipment appears to be operating OK but boiler is not firing.&lt;/P&gt;&lt;P&gt;Thermostat makes the heat link audibly click and the green flashing light appears to signal that the unit is calling for heat - unfortunately the boiler isn't firing.&lt;/P&gt;&lt;P&gt;For the install to the boiler I utilised the common and call for heat (2 &amp;amp; 3) on the heat link - At the boiler I disconnected the link wire between ports 1 &amp;amp; 2 and connected port 2 (Heat link) to port 2 (boiler - switched live in) then port 3 (Heat link) to port 1 (boiler - 230v live out).&lt;/P&gt;&lt;P&gt;As this failed, I've disconnected the heat link - reinserted the jumper between ports 1 &amp;amp; 2 of the boiler, then reconnected to the existing/old wireless thermostat which is now back up and working.&lt;/P&gt;&lt;P&gt;Is this likely to be a compatability problem or a fault (if I were a betting man I'd say the issue lies with the heat link)&lt;/P&gt;&lt;P&gt;Thanks.&lt;/P&gt;&lt;P&gt;&lt;span class="lia-unicode-emoji" title=":thumbs_up:"&gt;👍&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Resolved.&lt;/P&gt;&lt;P&gt;Long story short - Brand new unit supplied without instructions.&lt;/P&gt;&lt;P&gt;Boiler has bolt on reciever unit connected via WiFi to external Thermostat/clock.&lt;/P&gt;&lt;P&gt;Power to bolt on unit should be capped off and black to black wires connected together that previously fed that unit.&lt;/P&gt;&lt;P&gt;I've yet to put this into place but see that it worked for someone else.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 03 Nov 2022 20:04:19 GMT</pubDate>
      <guid>https://www.googlenestcommunity.com/t5/Nest-Thermostats/New-install-issue/m-p/275029#M56159</guid>
      <dc:creator>Stevesteve</dc:creator>
      <dc:date>2022-11-03T20:04:19Z</dc:date>
    </item>
    <item>
      <title>Re: New install issue</title>
      <link>https://www.googlenestcommunity.com/t5/Nest-Thermostats/New-install-issue/m-p/275079#M56168</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV&gt;&lt;P&gt;Hi I've just completed a Gen 2 Learning Thermostat install as follows&lt;/P&gt;&lt;P&gt;My Stat simply sits above the Heatlink and is powered by the 12v supply directly from the Heatlink itself (T1&amp;amp;T2).&lt;/P&gt;&lt;P&gt;(Re wiring I did not fit my Heatlink over the programmer, which still controls the Hot Water, Nor in the airing cupboard which contains a huge metal Cylinder and No messing about with the wiring centre neither)&lt;BR /&gt;I simply fitted the Heatlink over the old Wall 'Stat, using the same 3 wires,&amp;nbsp; ie N L &amp;amp; 3 Plus the vital link from live to common! Checkout the&amp;nbsp; John Ward Nest video on youtube&lt;BR /&gt;Best of luck with it&lt;/P&gt;&lt;/DIV&gt;</description>
      <pubDate>Thu, 03 Nov 2022 16:51:26 GMT</pubDate>
      <guid>https://www.googlenestcommunity.com/t5/Nest-Thermostats/New-install-issue/m-p/275079#M56168</guid>
      <dc:creator>Kev1n</dc:creator>
      <dc:date>2022-11-03T16:51:26Z</dc:date>
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