topic Re: Nest Renew and multiple thermostats in Nest Thermostats

Nest Renew and multiple thermostats

starchild — Thu, 27 Oct 2022 14:20:19 GMT

I just joined Nest Renew but it only includes one of the three thermostats in my home. Can multiple thermostats be included in Nest Renew?

Re: Nest Renew and multiple thermostats

Markjosephp — Tue, 01 Nov 2022 19:05:48 GMT

Hello starchild,

Thank you for taking the time in letting us know about your inquiry. I'd love to help.

Nest Renew should be per home. You can manage your subscription by signing in to the Nest Renew portal in your web browser. Here, you can check your subscription information. Also, have a look at this article and let us know if you need more help.

Best regards,

Mark

Re: Nest Renew and multiple thermostats

Markjosephp — Fri, 04 Nov 2022 19:10:59 GMT

Hi there,

I know it has been a while but I wanted to ensure that everything is covered here. Still need help?

Best regards,

Mark

Re: Nest Renew and multiple thermostats

Markjosephp — Sat, 05 Nov 2022 19:13:32 GMT

Hi starchild,

It's me again. I'm chiming in to check if you have additional questions or concerns, as we will be locking this thread in 24 hours.

Best regards,

Mark

Re: Nest Renew and multiple thermostats

starchild — Mon, 07 Nov 2022 15:13:09 GMT

This was not resolved. My question remains: I have two thermostats in my house. How can I add both of them? It appears Nest Renew can only handle one thermostat per house, correct?

Re: Nest Renew and multiple thermostats

EdwardT — Sat, 12 Nov 2022 00:18:36 GMT

Hi starchild,

Thanks for the update. I'm sorry to hear that you're still experiencing this. Just to clarify, do you have the 2 Nest Thermostats setup in the same home structure on the app?

Thanks,

Edward

Re: Nest Renew and multiple thermostats

starchild — Mon, 14 Nov 2022 18:05:11 GMT

Yes. Two thermostats, one structure.

Re: Nest Renew and multiple thermostats

EdwardT — Wed, 16 Nov 2022 00:09:27 GMT

Hi starchild,

Thanks for the response. We'd like to know more about this. Please fill out this form so we could investigate further.

Thanks,

Edward

Re: Nest Renew and multiple thermostats

EdwardT — Mon, 21 Nov 2022 23:40:08 GMT

Hi starchild,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

Thanks,

Edward