topic Re: Nest thermostat 3rd generation schedule not working in Nest Thermostats

Nest thermostat 3rd generation schedule not working

Imranp7318 — Wed, 10 Nov 2021 08:27:46 GMT

Hi all, i recently purchased nest 3rd generation thermostat and heatlink, i have set a maunal

schedule for heating to come on 5:45 everyday, however my hearing does on switch on. I can manually switch heating on from my phone and the thermostat, however whenever i schedule heating it does not switch on. I have changed the settings for auto schedule to off, does anyone have any information or clues regarding this?

Re: Nest thermostat 3rd generation schedule not working

SteveS — Wed, 10 Nov 2021 08:51:46 GMT

Keen to hear the answer as I have the same problem. Thermostat says x hours to heat yet no heat hitting the radiators.

Re: Nest thermostat 3rd generation schedule not working

Imranp7318 — Wed, 10 Nov 2021 09:05:06 GMT

I have checked on you tube and followed all the video guidance but still not working, i have my hot water scheduled and that is working fine, so just a bit confused as to what the issue is

Re: Nest thermostat 3rd generation schedule not working

Frustratedddd — Wed, 10 Nov 2021 15:37:12 GMT

Have you tried a factory reset, sometimes the software gets confused. I have come across this a few times, and the only way I resolved was with the factory reset.

Re: Nest thermostat 3rd generation schedule not working

GMB — Sat, 20 Nov 2021 22:26:56 GMT

Similar issue here.

Have had it just under two weeks, the auto schedule has start times and temps filled (it's done this itself) but does not start. I've just set temps for the evening manually but what do I need to do to ensure the morning temps kick in? Using with a combi boiler.

I have had a Nest E previously in a previous property and that worked fine.

I do set it to eco each night and when leaving the house, is that causing an issue?

Re: Nest thermostat 3rd generation schedule not working

KerriS7 — Sat, 11 Dec 2021 07:19:58 GMT

Did anyone receive an answer as I can’t get a manual schedule to work either. It won’t automatically come on.

Re: Nest thermostat 3rd generation schedule not working

GMB — Sat, 11 Dec 2021 08:40:42 GMT

So for me it turned out to be the fact I was manually placing the Nest into Eco mode at night. If you do that then it will not come out of Eco until you also manually stop the mode. If you just put the temp down instead of Eco then you find the schedule starts kicking in.

Also you will find that after a period of inactivity in the house or if it detects you're away, it will automatically go into Eco but because it did that itself it will still go into heat mode based on the schedule it's learnt / you put in.

Hope some of that helps.

Re: Nest thermostat 3rd generation schedule not working

JanetB47 — Wed, 19 Jan 2022 14:27:03 GMT

Hi Imranp7318

We have exactly the same issues as you. Hot water schedule is fine and has been since installed on 4th January 2022. The heating is a different matter ! We have turned off the Auto-Schedule learning and reset . Manual schedule for heating now set up but heating still not coming on only to schedule. Only when turned on manually by phone or thermostat. If anyone has any ideas regarding this please let me know as this is getting beyond a joke now ! Thank you

Re: Nest thermostat 3rd generation schedule not working

KerriS7 — Wed, 19 Jan 2022 14:49:34 GMT

Hi Janet,

Mine was actually my fault. When I was setting the schedule I was turning the heating off. But it needed to be left on and just turned up and down for the schedule to work. So it’s on all the time but I just put it on like 9 degrees when I want it off and turn it up when I do on a weekend then the program works fine now for during the week. Also turn off true radiant.
hope that helps.

Re: Nest thermostat 3rd generation schedule not working

B-FHY — Sun, 23 Jan 2022 09:50:25 GMT

Ok, so I may have a solution. I was having the same issue. What I was doing during the day was turning the heating on at 25degrees so the heating would stay on and when I wanted it off I’d just choose the off function. What the issue is, is the schedule won’t work if your heatings in the off function. The heating needs to be on, so if at anytime you want the heating off, just set the temperature to the lowest setting. That way the heating will turn off as your house will always be warmer then the lowest setting but it won’t be in the off function. It also helps with the scheduling as you can set your preferred temp in the morning and then set the lowest temp for when you want it off. Hope this makes sense for anyone having the issue.

Re: Nest thermostat 3rd generation schedule not working

hpmr93 — Mon, 24 Jan 2022 19:50:19 GMT

I'm getting slightly frustrated with the comments saying they figured it out followed by an explanation of a mistake they made. This is an actual problem with either the connection or the nest software that I'm searching for solutions to. I have the schedule set to be between 66 - 75 at 9PM and then turn up to 73 - 80 at 6AM. During the day (between 6 AM and 9 PM), the temp should not go below 73, right? Well currently my thermostat shows the temperature is 68 even though you can clearly see in the same view that my set range is 73 - 80 degrees. Until I open the app or manually get up and go check the thermostat, the heat will not come on. The second I touch the thermostat, it's like my nest realizes it's behind and kicks on the heat immediately. This is a nasty issue for obvious reasons - I woke up to a 60 degree apartment this morning.

Re: Nest thermostat 3rd generation schedule not working

KerriS7 — Mon, 24 Jan 2022 20:18:39 GMT

Just trying to help, if you haven’t already tried nest have a message contact in the app. I had them go through everything with me, sending pics of the nest etc to work out what was going on. I’m sure they’ll replace it if yours is faulty, Hope you get it sorted!

Re: Nest thermostat 3rd generation schedule not working

JanetB47 — Tue, 25 Jan 2022 21:06:46 GMT

Hi KerriS7 and B-FHY

Thanks for all your help and suggestions. I ended up calling the Google Nest helpline. The person we spoke to was very helpful and went through the various things we had done to try and rectify the problem. In the end he told us we had to have the heating on all the time and just set the thermostat temperature down to say 15 degrees when we wanted it “OFF” but don’t actually turn it off. If only this was explained clearly it would have saved days of reading pages and pages of the online manual !

Re: Nest thermostat 3rd generation schedule not working

B-FHY — Tue, 25 Jan 2022 21:13:17 GMT

Well my comment was an instruction to a solution that worked for myself and seeing other comments it has also worked for other people. Just because it’s not a fix for your issue doesn’t mean it doesn’t fix others.

Re: Nest thermostat 3rd generation schedule not working

KerriS7 — Tue, 25 Jan 2022 21:19:07 GMT

Yes this was mine to! They should definitely come with better programme instructions because it’s clear a few of us were caught out on this! Happy Heating!

Re: Nest thermostat 3rd generation schedule not working

Roobster — Wed, 02 Feb 2022 23:34:40 GMT

Having same issues. And not because of the irrelevant things everyone else is posting that are fixable. Hope we get a resolution soon. I’m going to try a reset.

Re: Nest thermostat 3rd generation schedule not working

hpmr93 — Wed, 02 Feb 2022 23:40:34 GMT

I was in the same boat and the reset didn’t help so I ended up getting a replacement. At least Nest support was great for that portion, just unfortunate it was necessary. Haven’t had any issues so far

Re: Nest thermostat 3rd generation schedule not working

zoebtw — Fri, 04 Mar 2022 17:56:57 GMT

i do this but am finding it doesn't come on again in morning if ive turned it up during the day...any ideas

Re: Nest thermostat 3rd generation schedule not working

Hellbender — Mon, 18 Apr 2022 14:30:27 GMT

I have two nest thermostats. Heat is set to 71° and cooling to 75°. When Google took over I had to perform a complete reset on both thermostats to get the remote function to operate again. Previous to this, they worked flawlessly. I populated the schedule with about 10 commands per day to stay at my scheduled temperature. If nobody walks past, the thermostat becomes lazy and doesn't work, if you stop and look at it, well then it kicks in and starts working. I can bring up the Air Conditioning time on commands by tapping on the bar that shows the heating and cooling times and I can see where it ignores multiple commands for the AC to be on. The upstairs in my house was 82° despite having 75° commands. This is a software issue and whatever Google did when it took over, it wrecked a good product.

I intend to remove these thermostats next week and reinstall the old, trusty, bimetallic thermostats that were originally in the house and sell these fancy Nest/Google thermostats to some sucker online.

Re: Nest thermostat 3rd generation schedule not working

NCRiddle — Wed, 31 Aug 2022 10:09:53 GMT

I think I found my solution. I have not programmed my Google to react when my phone is in house and the Google App thought we were "Away" rather than in the house, so the schedule didn't activate thinking were were "Away".