topic Re: Message Being Displayed in Nest Thermostats

Message Being Displayed

greened2062 — Wed, 07 Sep 2022 15:37:56 GMT

I'm out of town and my neighbor took a picture of my nest. He tried pressing "next" but nothing happened. The a/c system is working normally but I'm curious as to what the message means. I have access to the Nest through the Home app but hesitate to try anything. The nest is set to a permanent hold. Thanks.

Re: Message Being Displayed

MplsCustomer — Wed, 07 Sep 2022 15:52:29 GMT

@greened2062

Google Nest does not seem to want to explain what "Save more at home" means. See these threads with nothing but non-answers from Google's Community Specialists (except suggesting rebooting or restarting the thermostat):

https://www.googlenestcommunity.com/t5/Nest-Thermostats/My-nest-says-save-more-at-home-but-won-t-let-me-press-the-next/m-p/12839

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Frozen-thermostat-message/td-p/115582

Re: Message Being Displayed

Jhonleanmel — Sun, 11 Sep 2022 21:38:13 GMT

Hi everyone,

@MplsCustomer, thanks for the useful information.

@greened2062, I hope you've got the answer you're looking for. If you're still in need of any assistance, feel free to let us know.

Best,

Mel

Re: Message Being Displayed

Ryan_G — Thu, 15 Sep 2022 12:20:13 GMT

Hey everyone,

I'd like to jump in here and check if you've seen Mel's response. Let us know if you need more help by replying to this thread.

Thank you for your help, Mel.

Regards,
Ryan

Re: Message Being Displayed

greened2062 — Thu, 15 Sep 2022 18:45:00 GMT

I was wondering about clearing the message remotely without disturbing the hold setting. Thanks.

Re: Message Being Displayed

Jake — Wed, 28 Sep 2022 21:48:42 GMT

Hey greened2062,

Sorry for the late reply. I wanted to check in with you, and provide you with an article that has more details on the notification you are seeing. Please let me know if that helps, or if you are still having any trouble from here.

Best regards,

Jake

Re: Message Being Displayed

MplsCustomer — Wed, 28 Sep 2022 22:03:48 GMT

@Jake

The article you referenced does not say anything about the "Save more at home" notification.

Re: Message Being Displayed

Jake — Wed, 19 Oct 2022 21:08:08 GMT

Hey greened2062,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Message Being Displayed

greened2062 — Wed, 19 Oct 2022 21:23:43 GMT

Thanks for your assistance. I'm not currently in Florida so I don't know if the message is still being displayed on the nest. I'll let you know when I get back there.

Re: Message Being Displayed

Jake — Tue, 25 Oct 2022 17:09:13 GMT

Hey greened2062,

Thanks for the information. Please let me know if you have any trouble once you are back in Florida, as I want to ensure you are good to go.

Best regards,

Jake

Re: Message Being Displayed

Jake — Fri, 28 Oct 2022 16:52:36 GMT

Hey greened2062,

I wanted to check in and see if you are still showing the message on your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Message Being Displayed

Jhonleanmel — Sat, 29 Oct 2022 18:45:56 GMT

Hi folks,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel

Re: Message Being Displayed

greened2062 — Sat, 29 Oct 2022 18:52:53 GMT

Please keep it open for the next two weeks. I'll be back in FL by then to verify if the message is still being displayed. Thanks.

Re: Message Being Displayed

Jhonleanmel — Sat, 29 Oct 2022 20:55:27 GMT

Hi greened2062,

Thanks for the update. I will keep this thread open to give you time.

Best regards,

Mel

Re: Message Being Displayed

Jhonleanmel — Sat, 12 Nov 2022 21:02:02 GMT

Hey greened2062,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Thanks,
Mel

Re: Message Being Displayed

greened2062 — Sat, 12 Nov 2022 21:06:09 GMT

Hi - finally back in Florida. The message is no longer visible on the nest. Thanks for your help and keeping the thread open.

Re: Message Being Displayed

Jhonleanmel — Sun, 13 Nov 2022 00:56:43 GMT

Hey greened2062,

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Best,
Mel