topic Re: Nest Learning Thermostat screen not level in Nest Thermostats

Nest Learning Thermostat screen not level

Tanquen — Wed, 09 Nov 2022 18:33:13 GMT

With the back plate level the display is turned to the left. I've turned the backplate but it's not enough to correct the display.

Re: Nest Learning Thermostat screen not level

CoolingWizard — Wed, 09 Nov 2022 20:56:35 GMT

That sounds like a manufacturer defect in assembly. Do not fight it, contact Google Nest for a product return and get a new one.

Ken, The AC Cooling Wizard

Re: Nest Learning Thermostat screen not level

Jhonleanmel — Sun, 13 Nov 2022 17:56:10 GMT

Hey folks,

We appreciate your help here, @CoolingWizard.
@Tanquen, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Re: Nest Learning Thermostat screen not level

Jhonleanmel — Wed, 16 Nov 2022 21:18:21 GMT

Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Mel

Re: Nest Learning Thermostat screen not level

Tanquen — Thu, 17 Nov 2022 00:03:02 GMT

I'd hate to go through a replacement just for that. There are some screws on the back and was wondering if I can adjust it that way or is the screen connected in such a way that it can not be rotated and the back reattached.

Re: Nest Learning Thermostat screen not level

Jhonleanmel — Thu, 17 Nov 2022 01:46:52 GMT

Hi Tanquen,

You will need to have that replaced as the display's orientation cannot be changed.

Thanks,

Mel

Re: Nest Learning Thermostat screen not level

Jhonleanmel — Sun, 20 Nov 2022 18:21:52 GMT

Hi Tanquen,

Checking in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

Re: Nest Learning Thermostat screen not level

Jhonleanmel — Mon, 21 Nov 2022 18:24:05 GMT

Hi Tanquen,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel