topic Re: Error H71 reported on app and thermostat display plus and no lights on heat link in Nest Thermostats https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292379#M60077 <P>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/262685">@Marcas</a> </P> <P>If your heatlink does not show any kind of lights it probably is broken.</P> <P>You should reach out to <A href="https://support.google.com/googlenest/gethelp" target="_blank" rel="noopener">Google Nest Support</A> to see what the possibilities are. <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Wed, 23 Nov 2022 11:18:34 GMT RXShorty 2022-11-23T11:18:34Z Error H71 reported on app and thermostat display plus and no lights on heat link https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292369#M60071 <P>Good morning,</P><P>Situation occurred yesterday 22nd November 2022.</P><P>No lights on heat link, boiler does not activate when button pressed.</P><P>Error reported on app H71 and on thermostat display H71.</P><P>No recent power cuts.</P><P>No recent service of electrical, plumbing or heating systems.</P><P>Fuse box has been checked; no breakers activated.</P><P>What are next steps to resolve this issue?</P> Wed, 23 Nov 2022 10:49:35 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292369#M60071 Marcas 2022-11-23T10:49:35Z Re: Error H71 reported on app and thermostat display plus and no lights on heat link https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292379#M60077 <P>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/262685">@Marcas</a> </P> <P>If your heatlink does not show any kind of lights it probably is broken.</P> <P>You should reach out to <A href="https://support.google.com/googlenest/gethelp" target="_blank" rel="noopener">Google Nest Support</A> to see what the possibilities are. <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Wed, 23 Nov 2022 11:18:34 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292379#M60077 RXShorty 2022-11-23T11:18:34Z Re: Error H71 reported on app and thermostat display plus and no lights on heat link https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292384#M60080 <P>Thanks. I'll call them now.</P> Wed, 23 Nov 2022 11:27:13 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292384#M60080 Marcas 2022-11-23T11:27:13Z Re: Error H71 reported on app and thermostat display plus and no lights on heat link https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292513#M60139 <P>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/262685">@Marcas</a>, thanks for reaching out. <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/231272">@RXShorty</a> thanks for your help. Let me know how it goes with my colleagues. If you need more help with this issue, I'm just a message away.</P> Wed, 23 Nov 2022 15:23:09 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/292513#M60139 george_t 2022-11-23T15:23:09Z Re: Error H71 reported on app and thermostat display plus and no lights on heat link https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/294030#M60541 <P>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/262685">@Marcas</a>. Just checking in, did you manage to get in touch with my colleagues?</P> Fri, 25 Nov 2022 15:51:44 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/294030#M60541 george_t 2022-11-25T15:51:44Z Re: Error H71 reported on app and thermostat display plus and no lights on heat link https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/294093#M60553 <P>Hi George,</P><P>Yes I did and received a replacement Heat Link which has resolved my issue.</P><P>Thank you</P> Fri, 25 Nov 2022 16:56:01 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/294093#M60553 Marcas 2022-11-25T16:56:01Z Re: Error H71 reported on app and thermostat display plus and no lights on heat link https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/294533#M60702 <P>Thanks for letting us know, <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/262685">@Marcas</a>. That's great news. Should anything else come up, we're just a message away. Have a great day ahead and stay safe! <BR /> </P> Sat, 26 Nov 2022 08:49:09 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Error-H71-reported-on-app-and-thermostat-display-plus-and-no-lights-on-heat/m-p/294533#M60702 DragosC 2022-11-26T08:49:09Z