topic 3rd Gen Thermostat Nest - Blinking Red light in Nest Thermostats

3rd Gen Thermostat Nest - Blinking Red light

Jo43 — Fri, 25 Nov 2022 05:37:24 GMT

Have a nest 3 rd Gen Thermostat, unit indicates Battery low advises to recharge battery

follow procedures on screen blinking red light for 6 hours plus

changed usb lead & charging plug in wall for new still blinking red

if you disconnect will flash green for 10 secs home symbol appears shortly followed by off white yellow then reverts back to blinking red

can I change batteries in this device and where are they located,

the device is permanently connected to the usb power supply

a solution please before the nest is thrown into orbit

thanks

Re: 3rd Gen Thermostat Nest - Blinking Red light

Jake — Tue, 29 Nov 2022 19:27:09 GMT

Hey there,

I am sorry to hear about the trouble with your device. I wanted to follow up and see if I could be of any help. I found an article with more details on the blinking red light. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: 3rd Gen Thermostat Nest - Blinking Red light

Jo43 — Wed, 30 Nov 2022 07:05:48 GMT

Hi Jake, thank you we put the thermostat in to usb point and that changed it up it must of been in a faulty socket before so all solved thank you.

Re: 3rd Gen Thermostat Nest - Blinking Red light

Markjosephp — Wed, 30 Nov 2022 18:20:08 GMT

Hello folks,

Thanks for assisting, Jake.

I appreciate you posting and updating us on your efforts to address your concern by charging the thermostat manually, @Jo43. But I wanted to ensure that everything was covered here. Please let us know if you have any other questions or concerns.

Best,

Mark

Re: 3rd Gen Thermostat Nest - Blinking Red light

Markjosephp — Sun, 04 Dec 2022 22:45:02 GMT

Hi there,

Checking back in — how's it going? Still need our help? Please let us know so we can assist you right away.

Thanks,

Mark

Re: 3rd Gen Thermostat Nest - Blinking Red light

Markjosephp — Tue, 06 Dec 2022 13:26:12 GMT

Hi Jo43,

I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Regards,

Mark