topic Re: Thermostat heating issues in Nest Thermostats

Thermostat heating issues

Countrylife88 — Sun, 20 Nov 2022 17:22:07 GMT

Ok so I’ve had my first gen thermostat for a few years. Last year it worked great. So I changed my password on my nest account and had to reset my nest thermostat, and it has not been right since. Cool Air works great, but when I turn the heat on, the fan outside comes on and works for like 3 minutes and then cuts off. As soon as the fan goes off outside is when my unit no longer blows warm air. Do I have a wrong wire somewhere? Please help

Re: Thermostat heating issues

EdwardT — Sat, 26 Nov 2022 03:15:08 GMT

Hi Countrylife88,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

What type of Nest Thermostat do you have?
How is your Nest Thermostat wired?
What is the power reading of your Nest Thermostat wired? You can find this information by going to Settings > Technical Info > Power.

Looking forward to your response.

Thanks,

Edward

Re: Thermostat heating issues

aatienza — Tue, 29 Nov 2022 05:31:58 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Edward.

Thanks,

Archie

Re: Thermostat heating issues

aatienza — Thu, 01 Dec 2022 00:07:37 GMT

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie