topic True radiant questions in Nest Thermostats

True radiant questions

thegios — Tue, 29 Nov 2022 19:43:57 GMT

I have true radiant on, this means that if I set 20 degree at 8am then the thermostat will start pre-heating in order to have 20 degree at 8am but... will it also keep that temp for the rest of the day?

Said another way: if I want to make sure that temp in my house is 20 degree from 8am till 9pm, how should I set the scheduling?

How can I put Time To Temp and True Radiant back to learning mode? I have reset totally the thermostat (first I removed thermostat from app then reset thermostat) but while now Sunblock is in learning mode, Time To Temp and True Radiant are on ready: I would like thermostat to re-learn.

Thx

Re: True radiant questions

EdwardT — Sat, 03 Dec 2022 03:04:55 GMT

Hi thegios,

Thanks for reaching out. If you don't have a schedule aside from the target temperature of 20 degrees, then your Nest Thermostat will maintain that temperature until you change it.

Resetting your Nest Thermostat should delete all the data that your Nest thermostat have learned. Just to clarify, did you reset all of its settings?

Thanks,
Edward

Re: True radiant questions

thegios — Sat, 03 Dec 2022 06:47:28 GMT

I did reset al settings, and cleared data of the app, yet true radiant is still in teady mode, not learning.

Re: True radiant questions

EdwardT — Tue, 06 Dec 2022 00:37:42 GMT

Hi thegios,

Thanks for the response. We'd like to know more about this. Please fill out this form so we could investigate further.

Thanks,

Edward

Re: True radiant questions

thegios — Tue, 06 Dec 2022 07:31:49 GMT

Done with the form.

Re: True radiant questions

EdwardT — Tue, 06 Dec 2022 23:44:04 GMT

Hi thegios,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.

Thanks,

Edward