topic Re: Nest Thermostat 1st Gen. Latest Software Update in Nest Thermostats

Nest Thermostat 1st Gen. Latest Software Update

Wm248 — Tue, 29 Nov 2022 19:48:59 GMT

I am still using the Nest thermostat 1st generation model: Diamond 1.12. My software is 5.9.4-5 updated Sep 24, 2019. Is this the latest software update available for the first generation? The thermostat is working just fine, but it seems like a long time since an update. Is the first gen. still supported by Nest?

Thank you.

Re: Nest Thermostat 1st Gen. Latest Software Update

Anonymous — Tue, 29 Nov 2022 21:10:29 GMT

It is still supported by Nest. However, if you were trying to update the version of the software and it says it's up to date then your thermostat's software is up to date. Have you tried to update the software?

Re: Nest Thermostat 1st Gen. Latest Software Update

Jhonleanmel — Mon, 05 Dec 2022 18:28:47 GMT

Hey folks,

Thanks for lending a hand, @Anonymous.
@Wm248, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Re: Nest Thermostat 1st Gen. Latest Software Update

Jhonleanmel — Thu, 08 Dec 2022 18:42:04 GMT

Hey there,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Mel

Re: Nest Thermostat 1st Gen. Latest Software Update

Jhonleanmel — Fri, 09 Dec 2022 18:43:00 GMT

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel