topic Re: Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home... in Nest Thermostats

Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home app?

OEE — Sat, 26 Nov 2022 04:33:08 GMT

So yeah. I'm wondering if i can use just the Home app to control the Learning Thermostat without setting it up with the Nest app (thus not needing a Nest account). While browsing, i noticed some people having problems with their Nest account and Google account having migration and/or sync issues causing thermostats to disconnect or disappear from Home app setups. I don't want to have to deal with that on top of potential installation/hardware errors.

I understand i can at least setup the thermostat on it's own for local manual setting and connect to WiFi to at least update it's software.

Also, I'm not sure, but do i lose some remote funtionalities when using only the Home app? Which functionalities are exclusive to Nest app, if any?

Re: Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home ap

MplsCustomer — Sat, 26 Nov 2022 15:13:47 GMT

@OEE

The Nest Thermostat E or Nest Learning Thermostat can only be installed in the Google Nest app, and when installed, it should therefore appear AUTOMATICALLY in the Google Home app if you are logging onto both apps with the same Google account and are accessing the same Google Nest "home/structure" and you have assigned your thermostat to a "room" in the Google Nest app:

https://support.google.com/googlenest/answer/9274936?hl=en

I don't know which functions are available in each app for each thermostat.

Re: Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home...

Jeran — Wed, 30 Nov 2022 22:37:20 GMT

Thank you for helping out on this thread, MplsCustomer!

Hey there OEE,

I'm just checking up on this thread, do you have any more questions or need any additional help?

Best regards,
Jeran

Re: Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home ap

OEE — Thu, 01 Dec 2022 01:28:08 GMT

What if I already have a home and rooms setup in the Google Home app? WIll the Nest app make another home instance or will it recognize the one i already have setup in Google Home app? Do i need to delete/reset something? Should i expect some sync problems with that?

Re: Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home ap

MplsCustomer — Thu, 01 Dec 2022 02:05:00 GMT

@OEE

You should be able to use the same "home" and "rooms" you have set up in the Google Home app in the Google Nest app, as long as you are logging onto both apps with the same Google Account. The Google Nest app does not create a new "home" instance and will recognize the one you have. You do not have to delete or reset anything.

There have been a few customers who've posted in this forum that their thermostat failed to automatically appear in the Google Home app after installing in the Google Nest app. One reason is if they fail to assign the thermostat to a "room". Several other customers have been able to get their thermostat to appear by creating a temporary second "home" in the Google Nest app, then going to that empty second "home" in the Google Home app and deleting it. This apparently causes the 2 apps to sync.

Re: Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home ap

EdwardT — Fri, 02 Dec 2022 02:56:00 GMT

Hi folks,

@MplsCustomer, thanks for the help!

@OEE, I hope that MplsCustomer's response answered your question. Let us know if you have other questions and we'd be glad to assist you.

Thanks,

Edward

Re: Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home ap

Jhonleanmel — Mon, 05 Dec 2022 18:00:50 GMT

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

Re: Do i really need a Nest account/app to use the Learning Thermostat or can i just use the Home ap

Jhonleanmel — Tue, 06 Dec 2022 18:02:00 GMT

Hi everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel