topic Re: Nest account will not stay logged in in Nest Thermostats

Nest account will not stay logged in

ploughclose — Wed, 20 Oct 2021 16:24:30 GMT

The Nest app on my phone has, up until recently, worked fine. I used to log in and it stayed logged in. Now, whenever I open the app, I have to sign out and sign back in again using my Google details. This works fine, but the following day, I have to do exactly the same thing again. How do I get the Google login to stay logged in?

Re: Nest account will not stay logged in

Frustratedddd — Wed, 20 Oct 2021 16:39:37 GMT

I assume you have removed and reinstalled the App, and given that a go?

Re: Nest account will not stay logged in

ploughclose — Wed, 20 Oct 2021 17:58:39 GMT

Many thanks for this. I have tried once, but my phone is currently updating. I'll try again and report back.

Re: Nest account will not stay logged in

ploughclose — Wed, 20 Oct 2021 18:27:20 GMT

I've just restarted the phone, uninstalled and reinstalled the app. Nothing as yet seems to have changed. I have to log in with Google, then use my old Nest login details to confirm the login. I assumed this would migrate the Nest account across to Google, but it doesn't seem to have happened. I get a code texted to me, which I enter and I'm logged in. I'll see what happens tomorrow.

Re: Nest account will not stay logged in

ploughclose — Fri, 22 Oct 2021 19:31:43 GMT

Further to the above, if I log in with Google, I have exactly the same problem. However, if I log in with my original Nest account details, the account appears to stay logged in. Go figure.

Re: Nest account will not stay logged in

Frustratedddd — Sat, 23 Oct 2021 11:16:43 GMT

I wouldn't migrate anyway, as you can use IFTTT with a NONE Google email, which is a usefull little applet. Once you migrate you will not be able to create a none Google email. Keep your old one, and if you have to use a Gmail, then use that as well.

Re: Nest account will not stay logged in

Jake — Mon, 06 Dec 2021 23:16:46 GMT

Hey all,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest account will not stay logged in

Jake — Wed, 08 Dec 2021 20:28:39 GMT

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Nest account will not stay logged in

Jake — Thu, 09 Dec 2021 18:03:46 GMT

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake