topic Power connector for nest thermostat in Nest Thermostats

Power connector for nest thermostat

Magmcevoy2 — Mon, 05 Dec 2022 22:37:02 GMT

I have the power connector installed but when I try to do the power connector test it always says it can’t be done at this time. Try again later. I get this message even when heat is not running.

Re: Power connector for nest thermostat

EdwardT — Sat, 10 Dec 2022 02:11:03 GMT

Hi Magmcevoy2,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

What type of Nest Thermostat do you have?
How is your Nest Thermostat wired?
What is the power reading of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.

Looking forward to your response.

Thanks,

Edward

Re: Power connector for nest thermostat

EdwardT — Tue, 13 Dec 2022 02:28:28 GMT

Hey Magmcevoy2,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Power connector for nest thermostat

EdwardT — Wed, 14 Dec 2022 02:32:48 GMT

Hi Magmcevoy2,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward