topic Nest app asks me to sign in which it hasn’t done before and we are not getting any response in Nest Thermostats

Nest app asks me to sign in which it hasn’t done before and we are not getting any response

MD66 — Thu, 08 Dec 2022 11:43:27 GMT

Cannot reconnect our iPhone to nest thermostat it asks for a password which it hasn’t done before,been installed for a year and we get no reply when we say password forgotten??

Re: Nest app asks me to sign in which it hasn’t done before and we are not getting any response

EdwardT — Wed, 14 Dec 2022 03:20:49 GMT

Hi MD66,

Thanks for reaching out. If you don't have a Nest account yet, you would need to create a new account first. You can click on this link to learn more about this.

Thanks,

Edward

Re: Nest app asks me to sign in which it hasn’t done before and we are not getting any response

EdwardT — Tue, 20 Dec 2022 00:43:59 GMT

Hi MD66,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Nest app asks me to sign in which it hasn’t done before and we are not getting any response

EdwardT — Wed, 21 Dec 2022 01:00:04 GMT

Hi MD66,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward