https://www.googlenestcommunity.com/t5/Nest-Thermostats/Gen-3-model-My-Thermostat-and-heat-link-have-become-disconnected-Heat-link/m-p/308141#M64562 <P>My heat link and thermostat have become disconnected and the heat link now has no lights- I have heard that this is a manufacturing issue and Google will replace the heat link. It is a Gen3 model- anyone know who to contact. Despite over 2000 of the googlers being in my country they appear not to have phone numbers or emails.</P> Mon, 12 Dec 2022 11:58:05 GMT scunn121 2022-12-12T11:58:05Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Gen-3-model-My-Thermostat-and-heat-link-have-become-disconnected-Heat-link/m-p/308141#M64562 <P>My heat link and thermostat have become disconnected and the heat link now has no lights- I have heard that this is a manufacturing issue and Google will replace the heat link. It is a Gen3 model- anyone know who to contact. Despite over 2000 of the googlers being in my country they appear not to have phone numbers or emails.</P> Mon, 12 Dec 2022 11:58:05 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Gen-3-model-My-Thermostat-and-heat-link-have-become-disconnected-Heat-link/m-p/308141#M64562 scunn121 2022-12-12T11:58:05Z