topic Re: Thermostat no power in Nest Thermostats

Thermostat no power

Dodge — Fri, 09 Dec 2022 08:12:45 GMT

All of a sudden my nest has no power there’s power going into the white module but nothing at the stat could it be a power supply fault in the white mod it’s about 3 years old and had not much use

Re: Thermostat no power

Jhonleanmel — Mon, 12 Dec 2022 20:41:55 GMT

Hi Dodge,

Thanks for reaching out. I'd love to know more about this. Could you share a photo of your current thermostat's wiring?

Thanks,
Mel

Re: Thermostat no power

Dodge — Tue, 13 Dec 2022 06:36:32 GMT

it’s just a 2 wire one low voltage

Re: Thermostat no power

Markjosephp — Tue, 13 Dec 2022 20:45:18 GMT

Hello there,

I wanted to stop by and see how I could help.

Thanks for assisting here, Mel.

@Dodge, I'm sorry for the trouble this may have caused you — let's see what's going on.

To isolate, could you tell us what type of Nest Thermostat you have? Also, I found a helpful article with some troubleshooting steps for when your thermostat is not turning on. Please let me know if that helps or if the issue still persists.

Regards,

Mark

Re: Thermostat no power

Jhonleanmel — Fri, 16 Dec 2022 21:40:50 GMT

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

Re: Thermostat no power

EmersonB — Sat, 17 Dec 2022 22:58:16 GMT

Hi everyone,

@Dodge just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks for lending a hand, Mel and Mark.

Regards,
Emerson