topic Re: Not powering up in Nest Thermostats

Not powering up

thetinker1908 — Fri, 09 Dec 2022 22:25:46 GMT

I'm a installer and have dealt with nest products for about ten years. This is the first to looks all power, but as it's a Holliday home I've replaced it. So I need money back or credit against Nest products

Re: Not powering up

EdwardT — Tue, 13 Dec 2022 22:21:51 GMT

Hi thetinker1908,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

What type of Nest Thermostat do you have?
How is your Nest Thermostat wired?
What troubleshooting steps have you done?

Looking forward to your response.

Thanks,

Edward

Re: Not powering up

EdwardT — Tue, 20 Dec 2022 01:45:07 GMT

Hi thetinker1908,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Not powering up

EdwardT — Wed, 21 Dec 2022 01:47:34 GMT

Hi thetinker1908,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward