topic Re: Allowing Multiple Alexa accounts to control the Nest Thermostat in Nest Thermostats

Allowing Multiple Alexa accounts to control the Nest Thermostat

rcbell — Wed, 14 Dec 2022 19:48:46 GMT

I've set up Nest and Alexa and all is working if Alexa is on my wife's account. When I switch to my own account, Alexa cannot fing the Nest device. I've also tried adding the thermostat to my Alexa app, but alexa cannot find it.
I've noticed that in Google Home Partner Connections, Amazon is listed. It has my wife's email (and both of us are in the Google Home app as home members).
I'm not sure what needs to be done here. I think that I should add my Amazon (with my email) as a connected partner in order for my Alexa account to find the Nest device, but I cannot figure out how to do this.

FWIW, I noticed with my recent Alexa software, when I ask it to turn on another device such as a light or plug, if that device is on the other spouse's alexa-account, Alexa will say so and confirm the account to use. But it will not do so with the Nest thermostat.

Thank you for any help!
Craig

Re: Allowing Multiple Alexa accounts to control the Nest Thermostat

rcbell — Wed, 14 Dec 2022 20:32:16 GMT

After my post, I found how to add my account to the Partner Connections: On my android Alexa app, I disabled the Nest skill (it had already been there) and then re-enabled it. This time I was able to walk thru it and Alex found the Nest device. Now both of my and my wifes accounts show up in Google Partner Connections Manager.

Re: Allowing Multiple Alexa accounts to control the Nest Thermostat

Jhonleanmel — Tue, 20 Dec 2022 22:08:49 GMT

Hey rcbell,

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Best,
Mel