topic Re: Thermostat requires two attempts to start furnace in Nest Thermostats

Thermostat requires two attempts to start furnace

cboshdave — Tue, 20 Dec 2022 03:38:26 GMT

Just like another post I found, my thermostat (purchased brand new a week ago) seems to take two attempts to start the furnace. The first is short. Less than a second. Then, it hesitates and starts the furnace up properly. Everything else seems to be fine. I saw the other post, but there were no answers.

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-requires-two-attempts-to-start-furnace/td-p/301211

Thoughts?

Re: Thermostat requires two attempts to start furnace

cboshdave — Wed, 21 Dec 2022 17:59:46 GMT

Blue has always substituted for Yellow on every thermostat I have done.

Re: Thermostat requires two attempts to start furnace

Jhonleanmel — Wed, 21 Dec 2022 20:41:52 GMT

Hi cboshdave,

Thanks for reaching out ― let's see what's going on.

Give these steps a try:

Check your air filter, as a clogged filter may cause a similar symptom.
If the air filter is dirty and needs to be changed, I recommend replacing the air filter and let us know if the issue continues after you change the filter.

Keep us posted.

Best,
Mel

Re: Thermostat requires two attempts to start furnace

cboshdave — Fri, 23 Dec 2022 17:01:31 GMT

I replaced the filter. It was bad, but a day later, it's still doing the same thing.

Re: Thermostat requires two attempts to start furnace

Jhonleanmel — Fri, 23 Dec 2022 18:10:35 GMT

Hi cboshdave,

I'm sorry to hear that you're still having an issue with your Nest Thermostat. We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?

Thanks,
Mel

Re: Thermostat requires two attempts to start furnace

Jhonleanmel — Mon, 26 Dec 2022 19:41:15 GMT

Hey there cboshdave,

Checking back in — have you had the chance to fill out the form?

Best,
Mel

Re: Thermostat requires two attempts to start furnace

cboshdave — Mon, 26 Dec 2022 20:01:46 GMT

I filled out the form.

Re: Thermostat requires two attempts to start furnace

Jhonleanmel — Tue, 27 Dec 2022 17:38:29 GMT

Hey there cboshdave,

We got your form — thanks for filling it out. Keep your lines open as our team will reach out to you via email anytime soon.

Also, please continue the conversation there as this thread will be locked after 24 hours.

Cheers,
Mel