topic Re: Nest is not charging in Nest Thermostats

Nest is not charging

Napalmo311 — Fri, 02 Dec 2022 09:58:42 GMT

The thermostat is restarting. Back in a bit. Loop red blinking light then back to “the thermostat is restarting. Back in a bit. I’ve tried charging with it off the wall with charging cord. I’ve checked all my wires everything is good there. It’s just not holding a charge. Am I going to have to buy a new one or is there a way to replace the chargeable battery?

Re: Nest is not charging

psraff — Fri, 02 Dec 2022 23:33:19 GMT

Appears I'm having the same problem. I've installed many of these in the past, but this one just doesn't appear to be charging (on the mount or via USB). I've tested voltage from the red wire. 24+ Volts. That should be more than enough to charge (and maintain a charge). I don't have the C-Wire hooked up, but again.... with 24+Volts from the Red, that should be enough.

I'm going to try to return it to Home Depot tomorrow, but I'm sure they will say I have to deal with Nest.

Does anyone else have issues with this? Could it be just a bad unit?

Re: Nest is not charging

Napalmo311 — Sat, 03 Dec 2022 02:09:42 GMT

I am curious I seen batteries for it on Amazon just wondering if it’s even worth it if it’s currently not charging this one

Re: Nest is not charging

psraff — Mon, 05 Dec 2022 02:36:42 GMT

Not sure. I just returned it to Home Depot and I'll deal with it later.

Re: Nest is not charging

Jake — Wed, 07 Dec 2022 21:11:58 GMT

Hey there,

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. Do you mind me asking if you have a C wire installed to the device? I found an article that has more details on the issue you are seeing. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest is not charging

Jhonleanmel — Mon, 12 Dec 2022 17:21:49 GMT

Hey folks,

We appreciate your help here, @Jake.
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Re: Nest is not charging

psraff — Mon, 12 Dec 2022 17:26:11 GMT

No C Wire. With having 24+ volts on the red wire, the C Wire shouldn't be needed. It wasn't needed on my old house where I installed 5 of these. That was on a Taco controller. This is a new house for me, voltage is voltage... or should be.

Re: Nest is not charging

Jhonleanmel — Tue, 13 Dec 2022 17:24:34 GMT

Hi psraff,

Could you share a photo of your current thermostat's wiring?

Best,

Mel

Re: Nest is not charging

Jhonleanmel — Fri, 16 Dec 2022 18:26:53 GMT

Hey there psraff,

Checking back in should you still have some questions here. Let us know by replying to this thread.

Best,
Mel

Re: Nest is not charging

Napalmo311 — Sat, 17 Dec 2022 13:29:52 GMT

The wiring is how it was before I moved in. I think the battery is old. I replaced the battery and I am still having to charge now every day. The Thermostat is just not charging or holding a charge at all.

Re: Nest is not charging

Napalmo311 — Sat, 17 Dec 2022 13:30:44 GMT

Yes the C-wire is installed

Re: Nest is not charging

Markjosephp — Wed, 21 Dec 2022 21:19:50 GMT

Hello folks,

I wanted to stop by and see how I could help.

Thanks for assisting, Mel.

@psraff and @Napalmo311, I'd love to know more about this. Let's sort this out.

Could you tell us what type of Nest Thermostats you have?
Are you getting any message codes?
Please gather the power readouts from the technical info settings on your thermostat devices.

I'll look forward to your response.

Regards,

Mark

Re: Nest is not charging

EmersonB — Sat, 24 Dec 2022 22:02:57 GMT

Hello everyone,

@Napalmo311 and @psraff how's it going with your Nest Thermostat? Were you able to perform the steps above? If so, don't hesitate to give us an update here.

I appreciate the help, Mark, Mel and Jake.

Regards,
Emerson

Re: Nest is not charging

Napalmo311 — Sun, 25 Dec 2022 00:20:48 GMT

Currently I am not getting a code but still having to constantly pull off the base and charge with the cord still will not charge

Re: Nest is not charging

Markjosephp — Tue, 27 Dec 2022 20:27:25 GMT

Hello Napalmo311,

I'm sorry to hear the issue still persists. We'd like to know more about this.

Please fill out this form with the needed information and let us know once you're done.

Thanks,

Mark

Re: Nest is not charging

Juni — Fri, 30 Dec 2022 21:01:20 GMT

Hello there,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.

Regards,

Juni

Re: Nest is not charging

Dan_A — Sun, 01 Jan 2023 00:11:25 GMT

Hi folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan