topic Re: Low battery? in Nest Thermostats

Low battery?

Dougsaad — Sun, 25 Dec 2022 02:32:53 GMT

Brand new nest thermostat, installed 2days ago. It says low battery? Working great otherwise. Did not tell me on my iPhone. Only on the display itself. Any help please.
otherwise I will have to return it, and try another one.

Re: Low battery?

Jhonleanmel — Wed, 28 Dec 2022 21:09:04 GMT

Hi Dougsaad,

Thank you for your posting.

Give these steps a whirl:

Ensure that the wires are connected properly
Remove the thermostat display from its base and check if any connector pins are bent.
If the issue persists, contact a pro installer to discuss your options.

Keep us posted.

Best,
Mel

Re: Low battery?

Markjosephp — Sun, 01 Jan 2023 18:22:48 GMT

Hello there,

Thanks for helping, Mel.

@Dougsaad, I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — we'd like to make sure everything is working.

Regards,

Mark

Re: Low battery?

Markjosephp — Mon, 02 Jan 2023 18:32:54 GMT

Hello Dougsaad,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark