topic Re: Home report nest in Nest Thermostats

Home report nest

Morston — Fri, 16 Dec 2022 14:28:32 GMT

Cannot open my home report it is encrypted

Re: Home report nest

EdwardT — Wed, 21 Dec 2022 00:28:28 GMT

Hi Morston,

Thanks for reaching out. Could you tell us more about what's happening? Please share a screenshot of what you're seeing so we can take a closer look.

Thanks,

Edward

Re: Home report nest

EdwardT — Mon, 26 Dec 2022 22:49:51 GMT

Hey Morston,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Home report nest

EdwardT — Wed, 28 Dec 2022 03:40:27 GMT

Hi Morston,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: Home report nest

Morston — Wed, 28 Dec 2022 10:36:53 GMT

I thought my first report was encrypted. but now think it was reduced as only 2 weeks information. IS that right

Re: Home report nest

EdwardT — Thu, 29 Dec 2022 22:21:43 GMT

Hi Morston,

Thanks for the response. The Nest Home Report is a monthly email that summarizes your energy use, safety events, and more for the Nest products in your home. Home Reports are sent out during the first or second week of every month. Your first Home Report may be incomplete, covering only the days of that month when your new Nest products were installed.

Thanks,

Edward

Re: Home report nest

Jhonleanmel — Mon, 02 Jan 2023 18:15:15 GMT

Hi folks,

Chiming in to see if you still need assistance with this. Let us know if you have additional questions ― we'd love to help.

Best,
Mel

Re: Home report nest

Jhonleanmel — Tue, 03 Jan 2023 19:16:02 GMT

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread after 24 hours.

Thanks,
Mel