topic Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT in Nest Thermostats

HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

JHUPC — Wed, 19 Jan 2022 15:13:29 GMT

We have one phone (IPhone) successfully connected to the Nest Learning thermostat, but would like a 2nd phone (Android) also connected and cannot find any instructions on how to do this. Surely there is a way to have 2 phones, 2 apps, and 1 Nest thermostat.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

MelbaDT — Wed, 26 Jan 2022 03:49:30 GMT

Hi JHUPC,

Thanks for reaching out and sorry for the delayed response.

There are two options to do this. First, if you're still the owner of the other mobile device, all you need to do is to login to the Nest app installed on it using the same email address and password you've used to set your Nest thermostat up. However if the other mobile device belongs to another family member or a roommate, you might want to add their own email addresses as members of the house where your thermostat is. Check out this guide: https://bit.ly/2K0rOFH

Best,

Melba

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

MelbaDT — Sat, 29 Jan 2022 08:40:04 GMT

Hey there,

I'm checking back in — still need out help?

Best,

Melba

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

tourpg — Tue, 29 Mar 2022 23:38:15 GMT

iPhone

connect 2 iPhones?

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

Maclaird1 — Thu, 21 Jul 2022 12:01:37 GMT

Sp what do you do if you have 2 phones using the same gmail account? My wife and I share one so we can both play the same games. When we tried to set up her phone it said it was already done and wouldn't allow it.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

Bruinim — Thu, 01 Sep 2022 00:00:37 GMT

At this point, I am tired of all the time I am spending and not finding any answers or ways to contact someone for help! I am taking my Nest thermostat back and putting back up my original thermostat. Maybe someday, someone will provide a product with old fashion customer service! A Phone # to start would be a great start and to talk to anyone that is NOT in the Philippines. My wife and I want to access one Nest device from two different phones. How hard can this be!!!

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

RMBurke — Fri, 02 Sep 2022 02:11:00 GMT

I’m trying to do this too. We don’t share a Google/Gmail account but I’d like to add her to the Nest. Where can I find out how to do this?

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

Lochness — Wed, 19 Oct 2022 23:06:06 GMT

My nest used to work on my iPhone and my iPad but when google took over I can no longer see them on my iPad. I can’t find out how put them back the way they were.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

DaleSharp — Fri, 28 Oct 2022 11:04:26 GMT

You CANNOT control the nest thermostat on 2 separate iPhones.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

Luna1968 — Sun, 13 Nov 2022 03:35:29 GMT

yes you can. we are currently doing this. on the main screen that shows your nest and other devices click the gear on the upper right then click on family... add who you want. easy peasy.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

DaleSharp — Sun, 13 Nov 2022 11:56:12 GMT

Thank you for sharing but myself and many others on this forum have done exactly what you and google suggest but it just does not work on the additional IPHONES. Not sure about Android phones but only the original iPhone can control the thermostat. Please provide more specific details other than whats already been described because the Nest Thermostat does not behave the way that has been described. It does not allow the second iPhone to connect.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

Jaju12 — Mon, 14 Nov 2022 00:05:49 GMT

Yes it says it can't invite contact right now

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

Luna1968 — Mon, 14 Nov 2022 01:43:58 GMT

are you using google home? that is what i do and i have 4 people who can control my nest thermostat.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

lexdel5 — Tue, 29 Nov 2022 13:05:16 GMT

I agree with the last post. I have added my 2nd family member to Google home, I have installed the home app on her android phone, but in her nest app, it asks for the entry key from the thermostat.

When I use the nest thermostat to go settings - "Nest App" - instead of giving me the entry key...other options...other instructions, it just says that the thermostat is already connected to a mobile device. The only option on the thermostat is to click done, without knowing the key.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

Ramichaud — Sun, 11 Dec 2022 23:09:15 GMT

Hey, I’m new to this. When I set up the google thermostat the first user can see the thermostat, the second user sees all of the things I have changed BUT the thermostat is offline on the second user. Any ideas?

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

surquhart — Fri, 16 Dec 2022 14:14:11 GMT

Tried inviting my wife in the Google Home App so she can also control our Nest Thermostat. Was told she had to have a gmail account, couldn't use her Comcast email... How xxxxxx up is that.

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

surquhart — Fri, 16 Dec 2022 14:24:36 GMT

Have to ask... Why Lochness? My (former) family Castle sits in ruins on Lochness!

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

iainl — Mon, 02 Jan 2023 09:24:34 GMT

So glad I’m not the only one struggling with this rubbish. I installed Nest app when we moved in and when I went to add my wife, it said I can’t use nest app but have to download google home app … did that, created home and tried again .. said she needed gmail account … created that .. enrolled her in family, added to her to home and still nothing.have refreshed and still nothing

my question is which app should I now use to to control nest … this piece of rubbish tech has terrible support .. typical google

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

iainl — Mon, 02 Jan 2023 09:26:16 GMT

Did you migrate from nest app originally? Do I need to delete nest and set everything up from scratch on google app?

Re: HOW TO ADD 2 PHONES TO ONE NEST THERMOSTAT

iainl — Mon, 02 Jan 2023 10:02:55 GMT

@Luna1968 @Are you using google home or nest app. I’m on nest app and when I do the above, it tells me I need google home. Do I need to delete nest app?