topic Re: Thermostat nest wiring help in Nest Thermostats

Thermostat nest wiring help

Jfull — Tue, 27 Dec 2022 01:59:47 GMT

My nest thermostat does not seem to be turning on my heat pump. I can use emergency heat but when I switch it off the room temp drops again even though it says it is in heat mode. The fan is coming in just no warm air. I tried switching from o wire to b wire in the app but did not help. Here is a pic of my wiring.

Re: Thermostat nest wiring help

Jake — Tue, 03 Jan 2023 21:32:05 GMT

Hey there,

Sorry for the late reply. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Thermostat nest wiring help

Jake — Fri, 06 Jan 2023 18:21:46 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Thermostat nest wiring help

EmersonB — Sat, 07 Jan 2023 23:10:58 GMT

Hello everyone,

@Jfull just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Jake.

Best,
Emerson

Re: Thermostat nest wiring help

Jfull — Sun, 08 Jan 2023 00:51:14 GMT

Sorry for the late reply. I have not resolved my issue yet. I read the article and I have done all of those things. I even had my ac guy out and even he could find an issue (this was early on when I truly though it was an app issue but i have removed and and restarted my app seems like 15 times and still no progress. I don't know where to go from here.

Re: Thermostat nest wiring help

Markjosephp — Thu, 12 Jan 2023 18:08:13 GMT

Hello Jfull,

Thanks for getting back to us. I appreciate that you've tried to find a fix. We'd be happy to take a look into this for you.

Please fill out this form with the needed information and let us know once you're done.

Regards,

Mark

Re: Thermostat nest wiring help

Jfull — Thu, 12 Jan 2023 18:52:38 GMT

Done, but there was no more info asked that was not already here in the thread except my phone number.

Re: Thermostat nest wiring help

Markjosephp — Thu, 12 Jan 2023 23:07:29 GMT

Hi Jfull,

Thanks for completing the form; we have received it. Soon, a member of our upper team will contact you via email. Also, please continue the conversation there as this thread will be locked within 24 hours.

Regards,

Mark