topic Temp sensor issue pairing in Nest Thermostats

Temp sensor issue pairing

JohnP — Sat, 14 Jan 2023 23:57:41 GMT

A difference … the temp sensors on the old home show up individually on the home page so I can see the temperature sensed by that sensor. On the recently added home, the temp sensor I added to that home and thermostat does not appear on the home page but the thermostat does. Not sure why?? When I click on the thermostat display, I can see the temp sensor sensed temp as well as the thermostat sensed temp

now that temp sensor reflects a temperature of 32 degrees. I removed it totally from the Nest app and tried to reinstall and it won’t pair to that thermostat. However when I try to install and pair it to either of my other two NLT it works.

stymied!
John

Re: Temp sensor issue pairing

Jhonleanmel — Fri, 20 Jan 2023 00:49:01 GMT

Hi JohnP,

Thanks for posting.

Could you confirm how you paired it with your Nest Learning Thermostat? Did you do it without the app?

Best,

Mel

Re: Temp sensor issue pairing

EdwardT — Mon, 23 Jan 2023 23:47:16 GMT

Hi JohnP,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

Re: Temp sensor issue pairing

EdwardT — Thu, 26 Jan 2023 01:36:44 GMT

Hi JohnP,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward

Re: Temp sensor issue pairing

JohnP — Thu, 26 Jan 2023 01:55:50 GMT

Temp sensor recently lost its connection to the thermostat. I removed it and reinstalled it, but it would not pair with the thermostat. Getting real tired of reinstalling the thermostat in Oder to get the senor to pair with it

Re: Temp sensor issue pairing

EdwardT — Fri, 27 Jan 2023 22:06:52 GMT

Hi JohnP,

Thanks for the response. Could you tell us the message that you're getting when the sensor when it fails to pair?

Thanks,

Edward

Re: Temp sensor issue pairing

EdwardT — Mon, 30 Jan 2023 22:34:31 GMT

Hi JohnP,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Temp sensor issue pairing

EdwardT — Tue, 31 Jan 2023 22:39:48 GMT

Hi JohnP,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward