topic Nest Thermostat- Wi-Fi won’t connect in Nest Thermostats

Nest Thermostat- Wi-Fi won’t connect

gjonas — Sun, 15 Jan 2023 15:13:28 GMT

I am doing the initial set up. Wiring is all set-done by an electrician. The Wi-Fi simply won’t connect and then it says my device is disconnected and reconnects. No dice. Help!

Re: Nest Thermostat- Wi-Fi won’t connect

Markjosephp — Wed, 18 Jan 2023 21:52:11 GMT

Hello gjonas,

I'm sorry for the trouble this may have caused you — let's see what's going on and why your Nest Thermostat keeps disconnecting from your Wi-Fi network.

To isolate:

Could you please tell us what type of Nest Thermostat you have?
Are you getting any wiring reports or message codes prior to the drop in your Wi-Fi network?
How far away is your thermostat from your router?
Does your thermostat have a C wire?
Please check its power readouts.
- For the Nest Learning Thermostat or Nest Thermostat E. Settings > Technical Info > Power.
- For the Nest Thermostat 2020. Settings > Equipment > Power Info.

I'll look forward to your response.

Thanks,

Mark

Re: Nest Thermostat- Wi-Fi won’t connect

Jake — Mon, 23 Jan 2023 18:37:31 GMT

Hey there,

I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Nest Thermostat- Wi-Fi won’t connect

Jake — Tue, 24 Jan 2023 18:36:28 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake