topic Re: Aux heat shut off in Nest Thermostats

Aux heat shut off

Jamiesingr — Thu, 05 Jan 2023 19:08:08 GMT

I can't find where I can remove aux pump. We don't have a heat pump and I don't remember setting it up that way.

Re: Aux heat shut off

Jake — Tue, 10 Jan 2023 20:51:56 GMT

Hey there,

I wanted to follow up and see if I could be of any help. You can check your wiring and system type by going to Settings, then Equipment.

Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Aux heat shut off

Jake — Fri, 13 Jan 2023 18:26:08 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Aux heat shut off

Jamiesingr — Fri, 13 Jan 2023 20:24:57 GMT

Yes, your suggestions worked. I went to the settings and found that it had been accidentally set up for electric heat, not gas.

I changed that setting and it fixed the problem.

Thank you for your support!

Re: Aux heat shut off

Jake — Tue, 17 Jan 2023 17:30:00 GMT

Hey there,

I am glad to be of help, and to hear everything is working properly from here. I am going to go ahead and leave the thread open for 24 hours in case you have any other questions from here.

Best regards,

Jake