topic Forgot pin and no app in Nest Thermostats

Forgot pin and no app

Jpyoungiii — Mon, 23 Jan 2023 03:18:35 GMT

Trying to factory reset it

Re: Forgot pin and no app

Jenelyn_O — Thu, 26 Jan 2023 23:33:45 GMT

Hi Jpyoungiii,

Thanks for reaching out — we'd love to help.

Use a Micro USB cable to connect from the Nest Thermostat going to the computer. Then, look for the file named TechnicalInfo.PLIST.

Let me know how it goes.

Regards,

Jenelyn

Re: Forgot pin and no app

Jenelyn_O — Sun, 29 Jan 2023 23:48:55 GMT

Hi Jpyoungiii,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Jenelyn

Re: Forgot pin and no app

Jenelyn_O — Tue, 31 Jan 2023 16:35:59 GMT

Hi Jpyoungiii,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Regards,

Jenelyn