topic Re: Nest Thermostat Low Battery Issue (new 1.4 version...dumb name) in Nest Thermostats

Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

relaxinto — Mon, 09 Jan 2023 18:08:39 GMT

Installed a Nest Thermostat v1.4, which appallingly there is so little supporting information and it doesn't work with the Nest App.

Irrespective, within 2 days, the OEM batteries showed "Low Battery." So I replaced them with good alkalines, and now they show "Low Battery" with a level of 3.14v.

Can a moderator point me in the direction of why this is? I understand what a c-wire does, but I read that these batteries are not rechargeable anyway, which would make the c-wire meaningless, I believe.

Thanks.

(BTW, Google should change the name of the "Nest Thermostat" to something like "Nest Thermostat Basic" to be able to more effective search to get these answers.)

Re: Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

Jake — Tue, 17 Jan 2023 19:08:16 GMT

Hey there,

Sorry for the late reply. I wanted to follow up and see if I could be of any help. I found an article with more details. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

Jake — Mon, 23 Jan 2023 18:47:34 GMT

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

relaxinto — Mon, 23 Jan 2023 20:00:37 GMT

My voltage is steady at 3.15v .... so, ya it makes no sense that I went from good battery to low voltage to very low voltage.... all the while at 3.15v

Re: Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

relaxinto — Fri, 17 Feb 2023 12:27:07 GMT

Jake, no that isn't helpful. I know all that. I had batteries in and receiving low battery message with 3.15v. I have new batteries in that show battery ok with 3.13v. (But this will fail soon, as I have replaced batteries several times)

Re: Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

Jake — Wed, 29 Mar 2023 20:28:51 GMT

Hey there,

Apologies for the delayed reply. I wanted to check back in with you, and ensure everything is good to go from here. Please let me know if you are still having trouble with the low battery.

Best regards,

Jake

Re: Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

Jenelyn_O — Wed, 05 Apr 2023 18:51:19 GMT

Hi folks,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate your help, Jake.

Thanks,

Jenelyn

Re: Nest Thermostat Low Battery Issue (new 1.4 version...dumb name)

Jake — Fri, 07 Apr 2023 18:14:52 GMT

Hey relaxinto,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,
Jake