topic Re: Entering Code in Nest Thermostats

Entering Code

Barb8 — Sat, 28 Jan 2023 17:01:53 GMT

Setting up new NestLearning Thermostats- when I get to the code there is a dash - the keyboard only does letters and numbers, how do I enter the code without a dash available?

Re: Entering Code

Sillyviet — Sat, 28 Jan 2023 17:41:39 GMT

On my thermostat, when you scroll to use #'s, the dash is right after the #s along with other symbols to use.

Re: Entering Code

Anonymous — Sun, 29 Jan 2023 01:17:58 GMT

You'll only need to enter the numbers and letters without the dash for setup purposes.

Re: Entering Code

Markjosephp — Tue, 07 Feb 2023 16:11:00 GMT

Hello there,

Thanks for reaching out to the Google Nest Community Forum. I'd love to help.

Thanks to everyone for your help, @Sillyviet and @eveluna.

@Barb8, entering the key code during the setup process should be limited to numbers and letters only. But I wanted to ensure everything was covered here. How's your thermostat? Have you successfully completed the setup? Please let us know if you need more help so we can assist you right away.

Regards,

Mark

Re: Entering Code

Markjosephp — Tue, 07 Feb 2023 16:12:47 GMT

Hello Barb8,

I wanted to see if you still needed help adding your thermostat to the Nest app. Please let us know if you have any other questions or concerns.

Thanks,

Mark

Re: Entering Code

Markjosephp — Wed, 08 Feb 2023 16:58:21 GMT

Hi Barb8,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before I lock this thread in 24 hours.

Thanks,

Mark