topic Re: Thermostat can’t properly control this equipment - it’s shown after we changed a boiler in Nest Thermostats

Thermostat can’t properly control this equipment - it’s shown after we changed a boiler

Swu — Fri, 20 Jan 2023 19:12:14 GMT

We changed a new boiler yesterday and when I tried to use nest control the heating, the message is shown on the thermostat. And the temperature control doesn’t work. What can I do?

Re: Thermostat can’t properly control this equipment - it’s shown after we changed a boiler

aatienza — Wed, 25 Jan 2023 00:57:11 GMT

Hey Swu,

Thanks for reaching out. What type of Nest thermostat do you have? What message are you getting? What's the make and model of your new boiler? Also, what country are you located in?

Thanks,

Archie

Re: Thermostat can’t properly control this equipment - it’s shown after we changed a boiler

aatienza — Thu, 02 Feb 2023 05:04:32 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: Thermostat can’t properly control this equipment - it’s shown after we changed a boiler

aatienza — Fri, 03 Feb 2023 05:06:54 GMT

Hello there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie