topic Tab broken on my Nest Learning Thermostat Gneration 3 in Nest Thermostats

Tab broken on my Nest Learning Thermostat Gneration 3

JMB1 — Mon, 06 Feb 2023 19:17:09 GMT

I have a generation 3 Nest Learning Thermostat - one of the tabs on the mounting plate is broken and It will no longer stay on the wall reliably. Is there a solution beyond buying a new thermostat? Seems crazy to spend $200 for a new thermostate due to one tiny little tab on the mounting plate?

Re: Tab broken on my Nest Learning Thermostat Gneration 3

Markjosephp — Tue, 14 Feb 2023 17:56:00 GMT

Hello JMB1,

Thank you for reaching out about your broken Nest thermostat tab. I'd love to know more about this.

Could you please share with us a photo of your thermostat base showing where the issue is? Also, how long have you been using it?

I'll look forward to your response.

Regards,

Mark

Re: Tab broken on my Nest Learning Thermostat Gneration 3

Jake — Fri, 17 Feb 2023 18:17:26 GMT

Hey there,

I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Tab broken on my Nest Learning Thermostat Gneration 3

Markjosephp — Wed, 22 Feb 2023 21:54:28 GMT

Hi JMB1,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark

Re: Tab broken on my Nest Learning Thermostat Gneration 3

JMB1 — Wed, 22 Feb 2023 22:07:08 GMT

Re: Tab broken on my Nest Learning Thermostat Gneration 3

Markjosephp — Fri, 10 Mar 2023 19:48:00 GMT

Hello there,

I'm sorry for the delay, and thanks for sharing the photo. We'd be happy to take a look at this for you.

Could you please fill out this form with the needed information and let me know once you're done?

Best,

Mark

Re: Tab broken on my Nest Learning Thermostat Gneration 3

Jake — Tue, 14 Mar 2023 18:49:41 GMT

Hey there,

I wanted to check back in with you, and ensure you were able to fill out the form Mark had sent. Please let me know if you have any trouble with that, as I would like to make sure you are being helped.

Best regards,

Jake

Re: Tab broken on my Nest Learning Thermostat Gneration 3

Jake — Wed, 15 Mar 2023 18:40:51 GMT

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake