topic Re: A spinning icon on thermostat in Nest Thermostats

A spinning icon on thermostat

aquita71 — Thu, 02 Feb 2023 16:32:35 GMT

There was a power outage yesterday in the neighborhood.

Power is back but thermostats are still showing a spinning icon and a message saying "Disconnecting from Wi Fi Network".

It's been like this since I lost power yesterday afternoon.

What should I do?

Re: A spinning icon on thermostat

aatienza — Tue, 07 Feb 2023 01:26:28 GMT

Hey aquita71,

Thanks for reaching out. Let's check — what type of Nest Thermostat do you have? What is the power reading of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.

Looking forward to your response.

Thanks,
Archie

Re: A spinning icon on thermostat

aatienza — Fri, 10 Feb 2023 03:14:44 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Archie

Re: A spinning icon on thermostat

aquita71 — Fri, 10 Feb 2023 03:46:20 GMT

No. I solved it on my own

Re: A spinning icon on thermostat

aatienza — Mon, 13 Feb 2023 22:54:35 GMT

Hey aquita71,

That's good to hear! Let us know if you have other question as I'll be locking the thread after 24 hours.

Thanks,

Archie