topic Re: Thermostat giving wrong temperature in Nest Thermostats

Thermostat giving wrong temperature

Daveion2023 — Thu, 26 Jan 2023 05:51:52 GMT

My issue in bullet points:

Nest app said thermostat was offline
Thermostat light was blinking orange
Charged thermostat base via wall outlet
Thermostat light blinked green and asked me to reconnect base
Now the thermostat shows wrong temperatures and incorrect time estimates to heat the home to desired temperature. For e.g, It said the internal temperature was 68 degrees (it was about 73). Then I told it to heat the home to 75 degrees but then it said it was 78 degrees inside once it reached 75 degrees.

I've had issues with W1 wire warnings for a while but I'd always jiggle the wire and everything would work fine for months. Now it's giving issues within weeks.

Re: Thermostat giving wrong temperature

Houptee — Thu, 26 Jan 2023 14:50:31 GMT

Post pics of the wires on the base.

And describe the type of system you have. Gas heat. Heat pump, boiler with radiators, AC etc.

Re: Thermostat giving wrong temperature

Daveion2023 — Fri, 27 Jan 2023 14:40:31 GMT

Re: Thermostat giving wrong temperature

EdwardT — Wed, 01 Feb 2023 00:31:56 GMT

Hi folks,

@Houptee, thanks for the help!

@Daveion2023, thanks for reaching out. I'd love to know more about this. Could you also check the power readings of your Nest Thermostat? You can find this information by going to Settings > Technical Info > Power.

Thanks,

Edward

Re: Thermostat giving wrong temperature

EdwardT — Mon, 06 Feb 2023 22:50:53 GMT

Hey Daveion2023,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do.

Thanks,

Edward

Re: Thermostat giving wrong temperature

Daveion2023 — Tue, 07 Feb 2023 02:19:10 GMT

Sorry for not responding. Life happens. It seems to be fine now. I don't know why it was weird that day. Thanks for following up!

Re: Thermostat giving wrong temperature

EdwardT — Tue, 07 Feb 2023 02:55:20 GMT

Hi Daveion2023,

Thanks for the update. I'm glad to hear that it's working fine now. Please observe it for now and let us know if anything comes up.

Thanks,

Edward

Re: Thermostat giving wrong temperature

EmersonB — Fri, 10 Feb 2023 21:49:35 GMT

Hi everyone,

@Daveion2023 we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

I appreciate the help, Edward and Houptee.

Regards,
Emerson

Re: Thermostat giving wrong temperature

EmersonB — Sat, 11 Feb 2023 23:22:31 GMT

Hello Daveion2023,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.

Best,
Emerson

Re: Thermostat giving wrong temperature

Daveion2023 — Mon, 13 Feb 2023 23:12:04 GMT

Everything is working fine, thanks!

Re: Thermostat giving wrong temperature

aatienza — Tue, 14 Feb 2023 00:44:49 GMT

Hey Daveion2023,

That's great to hear! Let us know if you have other questions as I'll be locking the thread after 24 hours.

I appreciate the help, everyone.

Thanks,

Archie