topic Re: Bacteria prevention doesn't turn off in Nest Thermostats

Bacteria prevention doesn't turn off

RoyRacing — Sat, 17 Dec 2022 14:49:59 GMT

Hi everyone,

I've been using the Nest V3 learning thermostat for a few years now but last week the bacteria prevention symbol came on and is now on for a whole week?

In my heating system and Nest the warm water temp is set to max 60 degrees celsius and I never had any problems. I do not have the bacteria prevention option in my menu?

Thanks!

Re: Bacteria prevention doesn't turn off

David_K — Sat, 18 Feb 2023 15:54:00 GMT

So the option you're referring to isn't present if you follow these steps? Would you mind sharing a photo?

1. Press your thermostat ring to bring up the Quick View menu.
2. Select Settings cog.
3. Select Equipment and Continue.
4. Choose Bacteria Prevention.
5. Turn Bacteria Prevention on or off.

Re: Bacteria prevention doesn't turn off

RoyRacing — Sat, 18 Feb 2023 23:12:58 GMT

There is no Bacteria Prevention option, this is as far as I can get:

The menu is called "Equipment settings"
In the menu:
"Done/finished" (Highlighted)
"Heat Link"
"Warm water temperature"
"Pro-configuration"
"Back"

But as this problem is 2 months old, I got it fixed. I don't know how I got it done. But it's gone at least.

Re: Bacteria prevention doesn't turn off

David_K — Sat, 18 Feb 2023 23:32:25 GMT

Well that's good at least!