topic Re: I need to dismiss a message about troubleshooting my furnace in Nest Thermostats

I need to dismiss a message about troubleshooting my furnace

Samanthacurry20 — Wed, 15 Feb 2023 15:15:08 GMT

I got message on my nest screen that told me that the furnace was not working correctly. We fixed that issue and now we still have the message and can't get it too go away. Any ideas?

Re: I need to dismiss a message about troubleshooting my furnace

Jenelyn_O — Sun, 19 Feb 2023 15:38:53 GMT

Hi Samanthacurry20,

Thanks for posting in the Google Nest Community forum. I'd love to know more about it. Could you please share a photo of your Nest Thermostat with that message shown? Also, when did this issue first occur?

I'll look forward to your response.

Best,

Jenelyn

Re: I need to dismiss a message about troubleshooting my furnace

Jenelyn_O — Wed, 22 Feb 2023 21:54:42 GMT

Hi Samanthacurry20,

I wanted to follow up and see if you still need help. Please let me know if you're still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

Re: I need to dismiss a message about troubleshooting my furnace

Jenelyn_O — Thu, 23 Feb 2023 22:23:53 GMT

Hi Samanthacurry20,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Best,

Jenelyn