topic 2nd Generation Inside Temperature Incorrect in Nest Thermostats

2nd Generation Inside Temperature Incorrect

Jkoz38 — Tue, 02 Nov 2021 02:34:12 GMT

My 2nd Generation Learning Thromostat is displaying the wrong inside temperature and will not turn on the heat due to it thinking it's 10+ degrees warmer inside. Currently it thinks it is 80 degrees, when it is 67. I have restarted the Nest, performed a factory reset, even took the Nest off the wall for 20 minutes and replaced(the delta was initially smaller, but since returned to 10+ degrees). The wall behind the mount is not warm. There is a duct directly behind the Nest, but it is a return duct, so does not get warm. Please let me know what you think. Thanks!

Re: 2nd Generation Inside Temperature Incorrect

Aakbari55 — Tue, 02 Nov 2021 04:34:41 GMT

I'm running into the same thing. I'm curious if this is a bigger issue.

Re: 2nd Generation Inside Temperature Incorrect

Jkoz38 — Thu, 04 Nov 2021 17:06:46 GMT

Google's suggestion was to buy a new one and 2nd Generation is no longer eligible for a replacement......

Re: 2nd Generation Inside Temperature Incorrect

CaratAvi — Tue, 30 Nov 2021 00:29:28 GMT

I am having the exact same issue. The thermostat was telling my furnace to turn on the AC, so the AC is running with the temp -2C outside! Any help on fixing the issue?

Re: 2nd Generation Inside Temperature Incorrect

Joey-stepp — Wed, 06 Jul 2022 12:59:43 GMT

Anyone get an answer to this problem?? Currently experiencing this and just bought a new one and still reading ten degrees higher for the inside temp

Re: 2nd Generation Inside Temperature Incorrect

Jbaird — Mon, 26 Dec 2022 03:53:25 GMT

I’m having The same issue. Any solutions?

Re: 2nd Generation Inside Temperature Incorrect

Jhonleanmel — Thu, 29 Dec 2022 18:55:53 GMT

Hey folks,

Thanks for posting.

A few question:

When was the thermostat installed?
Where did you install your thermostat? (in a room and on a wall or stand)
Do you have other active Nest thermostats? If yes: Do they show the same issue?
When did the issue start?
How big is the difference between the readout of the Nest thermostat and your thermometer or other thermostats?

Give these steps a try:

Go to Settings > Technical Info > Network.
Check for the Signal strength value.
Restart the thermostat
Turn on Sunblock
Check if the thermostat is near a heat source

Keep us posted.

Best
Mel

Re: 2nd Generation Inside Temperature Incorrect

Markjosephp — Mon, 02 Jan 2023 15:24:40 GMT

Hi there,

Thanks for sharing the steps, Mel.

@Jbaird, I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you, and we'd like to make sure everything is working.

Regards,
Mark

Re: 2nd Generation Inside Temperature Incorrect

Markjosephp — Thu, 05 Jan 2023 15:43:12 GMT

Hello Jbaird,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Thanks,

Mark