topic Re: Can not sign into Nest App in Nest Thermostats

Can not sign into Nest App

adzick — Sun, 30 Jan 2022 16:22:26 GMT

Was using Nest app without a problem last night. This morning it is now asking me to sign in but saying is is not correct. I know this is the correct email and password. Nest is from 2018. I have not migrated to Google yet . Is this the problem and they have shut down my Nest App?

Re: Can not sign into Nest App

Ryan_G — Sun, 06 Feb 2022 01:16:06 GMT

Hi adzick,

Thank you for reaching out and we're sorry to hear about what happened.

We could try to restart your phone and uninstall and reinstall the Nest app.

Also, you can find more information about account migration here.

Let me know how it goes.

Regards,

Ryan

Re: Can not sign into Nest App

Ryan_G — Tue, 08 Feb 2022 18:27:06 GMT

Hey adzick,

I just wanted to follow up and see if you are still in need of help? Please let me know, as I would be happy to answer any questions you may have.

Best regards,

Ryan

Re: Can not sign into Nest App

mhostad — Fri, 06 May 2022 15:31:21 GMT

I'm having this same problem. My account is tied to an email address I no longer have access to. So when I login, it sends a code to that email and I can't get the code. I tried creating a brand new account under a Gmail account I have access to and when I tried to connect my thermostat, the Nest won't give me the code under "Nest App" - it just says "already connected."

Re: Can not sign into Nest App

Keanipad — Fri, 05 Aug 2022 02:51:20 GMT

Same - how did you get this fixed?

Re: Can not sign into Nest App

Molleurs — Fri, 26 Aug 2022 01:21:47 GMT

Did you get a fix? I’m having the same problem.

Re: Can not sign into Nest App

Kingkong723 — Wed, 01 Mar 2023 07:48:06 GMT

I am currently having the same problem…. Can log in with nest.com but can’t get into my app…. Uninstall app, restart my phone… nothing seems to work… i have to download google home app, but google home won’t send any notification to me… it is very frustrating right now!!!!!