https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/372447#M80072 <P>Hi there! Thanks for posting and I'm sorry to hear about your issue with the thermostat. Can you tell me if you see any code when you try to add the product into the Nest App?</P> <P>Thanks in advance, Oana.</P> Sat, 04 Mar 2023 15:52:21 GMT UanaC 2023-03-04T15:52:21Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/371882#M79892 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="F2B993CF-3E0D-46DD-9784-34EE62AF2EC1.jpeg" style="width: 4032px;"><img src="https://www.googlenestcommunity.com/t5/image/serverpage/image-id/22056i71CEB3636A87BF58/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400" role="button" title="F2B993CF-3E0D-46DD-9784-34EE62AF2EC1.jpeg" alt="F2B993CF-3E0D-46DD-9784-34EE62AF2EC1.jpeg" /></span></P><P>My thermostat has stopped working, says off line and will not connect to my internet? I’ve rebooted router&nbsp;</P><P>cannot get on to settings just getting this error ? Can anyone help please&nbsp;</P> Fri, 03 Mar 2023 14:25:44 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/371882#M79892 Debbie1coney 2023-03-03T14:25:44Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/372447#M80072 <P>Hi there! Thanks for posting and I'm sorry to hear about your issue with the thermostat. Can you tell me if you see any code when you try to add the product into the Nest App?</P> <P>Thanks in advance, Oana.</P> Sat, 04 Mar 2023 15:52:21 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/372447#M80072 UanaC 2023-03-04T15:52:21Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/373693#M80356 <P>Hi there! Have you managed to check my colleague's message?</P> Mon, 06 Mar 2023 15:53:30 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/373693#M80356 Paul_R 2023-03-06T15:53:30Z https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/375161#M80669 <P>Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.</P> Wed, 08 Mar 2023 16:35:11 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Thermostat-fault/m-p/375161#M80669 AlexD 2023-03-08T16:35:11Z