topic Get key to add nest learning to new phone. Says already connected, not showing on new phone in Nest Thermostats https://www.googlenestcommunity.com/t5/Nest-Thermostats/Get-key-to-add-nest-learning-to-new-phone-Says-already-connected-not/m-p/3477#M805 <P>Disclaimer: This <A href="https://support.google.com/googlenest/thread/122321481/get-key-to-add-nest-learning-to-new-phone-says-already-connected-not-showing-on-new-phone" target="_self">thread</A> was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.</P><P data-unlink="true">Original Poster:&nbsp;<STRONG>Brenda Smith 4163&nbsp;</STRONG></P><P><SPAN>Restarted thermostat. It still says connected but app on new phone is asking for key. &nbsp;How can I get this set to new phone?</SPAN></P> Wed, 01 Sep 2021 15:36:07 GMT rgaila 2021-09-01T15:36:07Z Get key to add nest learning to new phone. Says already connected, not showing on new phone https://www.googlenestcommunity.com/t5/Nest-Thermostats/Get-key-to-add-nest-learning-to-new-phone-Says-already-connected-not/m-p/3477#M805 <P>Disclaimer: This <A href="https://support.google.com/googlenest/thread/122321481/get-key-to-add-nest-learning-to-new-phone-says-already-connected-not-showing-on-new-phone" target="_self">thread</A> was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.</P><P data-unlink="true">Original Poster:&nbsp;<STRONG>Brenda Smith 4163&nbsp;</STRONG></P><P><SPAN>Restarted thermostat. It still says connected but app on new phone is asking for key. &nbsp;How can I get this set to new phone?</SPAN></P> Wed, 01 Sep 2021 15:36:07 GMT https://www.googlenestcommunity.com/t5/Nest-Thermostats/Get-key-to-add-nest-learning-to-new-phone-Says-already-connected-not/m-p/3477#M805 rgaila 2021-09-01T15:36:07Z