topic Re: Nest thermostat app stopped working. in Nest Thermostats

Nest thermostat app stopped working.

MWM3 — Wed, 01 Mar 2023 01:00:06 GMT

Wants me to “add device”. Thermostat is already added.

Re: Nest thermostat app stopped working.

Jenelyn_O — Mon, 06 Mar 2023 17:12:27 GMT

Hi MWM3,

Thanks for posting in the Google Nest Community forum. Is your Nest Thermostat visible on your account? If not, could you please check if you have multiple home structures, and see if your thermostat is there?

You can follow these steps to switch between homes:

Open the Google Home app.
Tap the name of the current home.
Select a new home from the drop-down. If a drop-down list doesn't show, there's only one home in the Google Home app.

Best,

Jenelyn

Re: Nest thermostat app stopped working.

Jenelyn_O — Thu, 09 Mar 2023 17:14:30 GMT

Hi MWM3,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

Re: Nest thermostat app stopped working.

Markjosephp — Fri, 10 Mar 2023 17:59:55 GMT

Hello folks,

Thanks for the help here, Jenelyn.

@MWM3, I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.

Regards,

Mark