topic Re: Backplate Replacement in Nest Thermostats

Backplate Replacement

GabrielHamilton — Sat, 25 Feb 2023 17:02:40 GMT

Hello,

wondering where to purchase a replacement backplate (part circled in red) for my Google Nest. One of the clips has broken off (see red arrow). Any assistance will be greatly appreciated.

Re: Backplate Replacement

Markjosephp — Thu, 09 Mar 2023 18:16:09 GMT

Hello GabrielHamilton,

Thanks for reaching out. We'd like to check other options for you. Could you please fill out this form and let us know once you're done?

Regards,

Mark

Re: Backplate Replacement

Markjosephp — Tue, 14 Mar 2023 18:20:37 GMT

Hi there,

I'm checking back in — how's it going? Have you managed to fill out the form? Let us know so we can assist you right away.

Regards,
Mark

Re: Backplate Replacement

GabrielHamilton — Tue, 14 Mar 2023 18:38:34 GMT

Submitted it just now. For some reason the notifications were going into my junk mail.

Re: Backplate Replacement

Markjosephp — Wed, 15 Mar 2023 22:00:19 GMT

Hi GabrielHamilton,

No worries! Thanks for completing the form; we have received it. Soon, a member of our upper team will contact you via email. So please continue the conversation there, as this thread will be locked within 24 hours.

Regards,

Mark