topic Sensor attached to old account. How do I disconnect it so I can use it on my current account? in Nest Thermostats

Sensor attached to old account. How do I disconnect it so I can use it on my current account?

Scootersmom2012 — Wed, 03 Nov 2021 19:44:33 GMT

Sensor attached to old account. How do I disconnect it so I can use it on my current account? I don't have access to my old account.

Re: Sensor attached to old account. How do I disconnect it so I can use it on my current account?

Me41 — Wed, 22 Dec 2021 23:28:02 GMT

I have same problem. Removing battery for 24 hours did not solve problem.

Re: Sensor attached to old account. How do I disconnect it so I can use it on my current account?

Jake — Thu, 06 Jan 2022 20:47:59 GMT

Hey all,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Sensor attached to old account. How do I disconnect it so I can use it on my current account?

Jake — Tue, 11 Jan 2022 18:27:28 GMT

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Sensor attached to old account. How do I disconnect it so I can use it on my current account?

Jake — Wed, 12 Jan 2022 19:11:49 GMT

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake