topic Re: Nest Home/Away has a mind of its own in Nest Thermostats

Nest Home/Away has a mind of its own

sagewiz — Tue, 02 Nov 2021 22:57:52 GMT

I have the Nest app and Home app on my phone and my wife's phone. I manually warm up the house in the morning when I am getting ready for work, but shortly after I leave, the thermostat resets to "away" mode and she freezes. I have turned off all home/away features at every level and on both phones and the Home app and tried every combination of settings, but nothing seems to change it. I would prefer just to manual set "away" when I want away and for the default to remain "home" at all times otherwise.

Re: Nest Home/Away has a mind of its own

MinecraftCATS — Tue, 02 Nov 2021 23:43:53 GMT

that is normal if the the thermostat dosent see movement

MinecraftCats

Product Expert since November 2021

Re: Nest Home/Away has a mind of its own

sagewiz — Thu, 04 Nov 2021 03:43:03 GMT

and how can it be overridden?

Re: Nest Home/Away has a mind of its own

Jake — Wed, 05 Jan 2022 20:47:07 GMT

Hey sagewiz,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest Home/Away has a mind of its own

Jake — Tue, 11 Jan 2022 18:46:34 GMT

Hey sagewiz,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Nest Home/Away has a mind of its own

Jake — Wed, 12 Jan 2022 19:44:25 GMT

Hey sagewiz,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake