topic Re: NEST Thermostat History : 1 Day Behind in Nest Thermostats

NEST Thermostat History : 1 Day Behind

TheRedBaron — Fri, 10 Mar 2023 07:06:27 GMT

For a few weeks now, 1 of my 2 thermostats is suffering from history lag. Today is Friday. I click on the history section on my 3rd gen NEST and it thinks that yesterday is Wednesday!!! This is also causing the NEST app to display weird results in History too. Believe me, I’ve trouble shooter every way I can and then took to speak to Google support. The result was that they cannot do anything and are “aware of an issue” that seems to be appearing. I can’t be the only user/owner with this problem. Frustrated.

Re: NEST Thermostat History : 1 Day Behind

Jenelyn_O — Wed, 15 Mar 2023 00:18:00 GMT

Hi TheRedBaron,

I'm sorry for the trouble this may have caused you. We'd like to investigate this for you. Please fill out this form and let me know once you're done.

Best,

Jenelyn

Re: NEST Thermostat History : 1 Day Behind

Jjaym — Thu, 16 Mar 2023 11:38:59 GMT

We are having the same issue. I think it happened at the Daylight savings time change.

Re: NEST Thermostat History : 1 Day Behind

Mfurkank — Tue, 21 Mar 2023 04:16:21 GMT

I too am having the same issue

Re: NEST Thermostat History : 1 Day Behind

Mfurkank — Tue, 21 Mar 2023 04:22:02 GMT

I'm having the same issue. Is there a fix?

Re: NEST Thermostat History : 1 Day Behind

Jersey42 — Tue, 21 Mar 2023 11:15:58 GMT

Same problem here. It started after Daylight Saving Time change. I found other discussions from previous years, but I never found a fix.

Re: NEST Thermostat History : 1 Day Behind

crownertech — Wed, 22 Mar 2023 20:12:02 GMT

I have the same problem: The history on my Nest thermostat was always one day behind. Now, it is 2 days behind. I see this happened to people around d this time last year

Re: NEST Thermostat History : 1 Day Behind

Jersey42 — Wed, 22 Mar 2023 20:37:21 GMT

Today is Wed March 22 and here is a screenshot from the Nest app history screen. Before Daylight Saving Time, I would have seen history through the previous day. Since the time change, I only see history up through two days ago. In my case Tue March 21 is missing.

Re: NEST Thermostat History : 1 Day Behind

Grammapat1325 — Thu, 23 Mar 2023 00:11:35 GMT

I'm having the same problem.

Re: NEST Thermostat History : 1 Day Behind

Jjaym — Thu, 23 Mar 2023 10:09:44 GMT

Doing a reset/restart in Settings at the thermostat cleared the problem for me.

Re: NEST Thermostat History : 1 Day Behind

Jjaym — Thu, 23 Mar 2023 10:11:31 GMT

Go to settings and choose Reset and then Restart. Worked for me.

Re: NEST Thermostat History : 1 Day Behind

Jersey42 — Thu, 23 Mar 2023 13:27:10 GMT

This is a simple solution that solved the problem for me too. Here is a little more info that may help someone else.

You make the changes on the thermostat (not in the Nest app).
First select RESET. You are given a list of choices.
Then select RESTART. This does not reset any settings, it just restarts the thermostat.
It takes a minute or two for the restart, then everything is back to the way it was pre DST.
If you now check the Nest app, the history is up to date (through yesterday).

Re: NEST Thermostat History : 1 Day Behind

Grammapat1325 — Thu, 23 Mar 2023 16:35:51 GMT

seems it fixed itself after I asked.

Re: NEST Thermostat History : 1 Day Behind

crownertech — Thu, 23 Mar 2023 16:57:37 GMT

Me too, it just fixed it self within a day of posting. Must be FM!

Re: NEST Thermostat History : 1 Day Behind

Loubluebelle7 — Tue, 28 Mar 2023 09:50:14 GMT

I am having the same issue..

Re: NEST Thermostat History : 1 Day Behind

Penny12 — Fri, 31 Mar 2023 08:52:30 GMT

Mine is 1 day behind on my Samsung phone but fine on the room stat and my ipad. I am waiting for a reply from a senior investigator but am not very hopeful 😕

Re: NEST Thermostat History : 1 Day Behind

Jersey42 — Fri, 31 Mar 2023 12:20:29 GMT

Are you still having issues after RESTARTing the thermostat? My issue was also on a Samsung phone. Even though it eventually fixed itself for some, the restart solved it for me.

Re: NEST Thermostat History : 1 Day Behind

Vickk — Tue, 04 Apr 2023 11:29:38 GMT

The restart made no difference for me. The history is still 1 day behind on my phone