topic Re: Nest thermostat keeps saying Please remove the thermostat from base then reattach in Nest Thermostats

Nest thermostat keeps saying Please remove the thermostat from base then reattach

Scottinyc — Sun, 19 Mar 2023 01:52:44 GMT

Nest thermostat keeps saying Please remove the thermostat from base then reattach

Re: Nest thermostat keeps saying Please remove the thermostat from base then reattach

Jenelyn_O — Thu, 23 Mar 2023 15:54:04 GMT

Hi Scottinyc,

Thanks for reaching out. I'd love to know more about it: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Does your thermostat keep giving that message even if the display is not attached to its base? Make sure that all the wires are flat and they're not pushing the display away from its base. Also, try to press and hold the back of your thermostat display until it restarts.

Best,

Jenelyn

Re: Nest thermostat keeps saying Please remove the thermostat from base then reattach

aatienza — Mon, 27 Mar 2023 02:49:57 GMT

Hello there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Jenelyn.

Thanks,

Archie

Re: Nest thermostat keeps saying Please remove the thermostat from base then reattach

Markjosephp — Tue, 28 Mar 2023 19:28:48 GMT

Hello Scottinyc,

I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we close this thread in 24 hours.

Regards,

Mark