topic Re: 2nd user problems in Nest Thermostats

2nd user problems

scaniaman — Wed, 06 Oct 2021 13:22:52 GMT

have just tried to switch my thermostat on from my account my 2nd user phone will allow me to do it via the app manually but refuses to work through google home using voice commands it tells me the thermostat is off line have uninstalled and reinstalled app still no joy any ideas

Re: 2nd user problems

Jake — Thu, 04 Nov 2021 19:23:14 GMT

Hey scaniaman,

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you still have any questions from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: 2nd user problems

scaniaman — Mon, 08 Nov 2021 09:29:36 GMT

still have issue if ask google to do but can do it manually

Re: 2nd user problems

GarrettDS — Tue, 16 Nov 2021 19:50:37 GMT

Hey there,

Sorry to hear about the frustrations that you're having with the Google Assistant, I'm happy to help.

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer.

Please let me know if you have any further questions.

Best regards,

Garrett DS