topic Re: Why isn’t my nest compatible? in Nest Thermostats

Why isn’t my nest compatible?

TPAnger — Thu, 30 Mar 2023 15:42:44 GMT

See the attachéd pictures of my wiring. The Google Home app is telling me my system is not compatible. It’s a very basic single AC/ Heat system. Any help is appreciated.

Re: Why isn’t my nest compatible?

David_K — Sat, 01 Apr 2023 13:47:27 GMT

Did you enter the jumper wire you have between RC and RH? If so, redo the checker but don't enter the RC wire. This is because Nest thermostats don't use jumper wires.

Learn about thermostat jumper wires - Google Nest Help

Re: Why isn’t my nest compatible?

Jake — Tue, 04 Apr 2023 18:43:55 GMT

Hey there,

Thanks for the help davidking.

I wanted to follow up and see if I could be of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Why isn’t my nest compatible?

Jake — Fri, 07 Apr 2023 17:33:51 GMT

Hey TPAnger,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Re: Why isn’t my nest compatible?

EmersonB — Sat, 08 Apr 2023 21:40:52 GMT

Hi everyone,

@TPAnger, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, Jake and davidking.

Best,
Emerson